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Reviews

Average Ratings

4.9
714 lifetime reviews. Includes reviews of BMW of Catonsville from DealerRater.com
  • Excellent dealership

    Joe Rivera did an awesome job at helping me find the car that I wanted. He was very patient with my requests and worked very hard to get the car i...

    Dealer Response

    BMW of Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answe...


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    Joe Rivera did an awesome job at helping me find the car that I wanted. He was very patient with my requests and worked very hard to get the car into my hands. The BMW staff at Catonsville was also very knowledgeable and helpful to say the least. I would definitely recommend this dealership and Joe Rivera to anyone looking to buy a BMW.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    BMW of Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new BMW. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


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  • Made the car buying an easy process

    Dylan (the sales person) was extremely knowledgeable in cars and explained a lot of things very patiently. Excellent customer service.

    Dealer Response

    Thank you so much for the kind comments Dylan! BMW of Catonsville strive to provide a positive experience for all of our customers and we love hea...


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    Dylan (the sales person) was extremely knowledgeable in cars and explained a lot of things very patiently. Excellent customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind comments Dylan! BMW of Catonsville strive to provide a positive experience for all of our customers and we love hearing when we have succeeded. We are thrilled to hear about you time here and would love to work with you again soon! Thank you and have a great day.


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  • BMW of Catonsville

    I worked with Lonnie Overby on a potential out of state sale. I didn't end up purchasing the car we discussed, but Lonnie did provide thorough inf...

    Dealer Response

    Thank you for your heartfelt response! We appreciate all of the feedback that is left for us but a kind, detailed response like yours truly motiva...


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    I worked with Lonnie Overby on a potential out of state sale. I didn't end up purchasing the car we discussed, but Lonnie did provide thorough information on the car and he communicated well.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your heartfelt response! We appreciate all of the feedback that is left for us but a kind, detailed response like yours truly motivates our team! We will be sure to share your experience with Lonnie Overby and our team. Please stop in should you have any vehicle needs in the future and thank you!


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  • Excellent Service!
    January 23, 2017

    Lonnie Overby has contacted me and has provided me information on the car I was interested through email. We took the car for a test drive and whi...

    BMW of Catonsville

    Chantell, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. We are also pleased that Lonni...

    BMW of Catonsville

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Lonnie Overby, Larry Ca...


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    Lonnie Overby has contacted me and has provided me information on the car I was interested through email. We took the car for a test drive and while driving around, Lonnie took the time to get to know me. This was my first car purchased, very long but Lonnie Overby and Larry Cash has made the process smoothly. They were both patient with me and my family. Thank you again and I highly recommend their service!

    Does recommend this dealer
    BMW of Catonsville

    Chantell, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. We are also pleased that Lonnie and Larry were able to assist you with your first car purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Chantell for the the highly praised review.

    BMW of Catonsville

    Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Lonnie Overby, Larry Cash and the team! If you should have any further questions or want a little more insight on your vehicle, please don¿¿¿t hesitate contact us! We would love to work with you again soon. Thank you again and have a great day.


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  • Excellent Service!

    Lonnie Overby has contacted me and has provided me information on the car I was interested through email. We took the car for a test drive and whi...

    Dealer Response

    Hello Chantell! BMW of Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide...


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    Lonnie Overby has contacted me and has provided me information on the car I was interested through email. We took the car for a test drive and while driving around, Lonnie took the time to get to know me. This was my first car purchased, very long but Lonnie Overby and Larry Cash has made the process smoothly. They were both patient with me and my family. Thank you again and I highly recommend their service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chantell! BMW of Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we?ve succeeded. I will be sure to share your feedback with Lonnie Overby and the team! Thank you again for your review.


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  • Feedback for sales associate Benn Edwards
    January 9, 2017

    Benn Edwards assisted me with finding the right car at the right price and made sure that the sale went through as expeditiously as possible. He a...

    BMW of Catonsville

    Thank you for your earnest response! We appreciate your feedback and will be sure to share your encouraging thoughts with Benn Edwards and the te...


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    Benn Edwards assisted me with finding the right car at the right price and made sure that the sale went through as expeditiously as possible. He answered all of my questions, helped me to understand the process and assured me that the car I was purchasing was a good value. I am also please with his followup and how he took time to return calls and to interface with the service department on my behalf. In Service Jamie and Ricky were also helpful in helping set up a loaner for me as I needed to bring the car in after the sale for some touch up work.

    Does recommend this dealer
    BMW of Catonsville

    Thank you for your earnest response! We appreciate your feedback and will be sure to share your encouraging thoughts with Benn Edwards and the team! If you should have any further questions or want a little more insight on your vehicle, please don¿¿¿t hesitate contact us! We would love to work with you again soon.


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  • Excellent Car Buying Experience
    January 7, 2017

    I had a very good car buying experience at BMW of Catonsville. I had made several inquiries to the various BMW dealerships throughout Baltimore ...

    BMW of Catonsville

    Good morning! In response to your review, I want to take the time to thank you for praising our dealership. BMW of Catonsville works extremely h...

    BMW of Catonsville

    Thank you for your earnest response! We appreciate your feedback and will be sure to share your encouraging thoughts with Joe and the team! If you...


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    I had a very good car buying experience at BMW of Catonsville. I had made several inquiries to the various BMW dealerships throughout Baltimore and DC. Joe Feng was the first to respond who specifically stated how he could meet my needs. Joe was extremely courteous and went out of his way to get me the deal I wanted, with very little effort on my part. Once we agreed on the deal he took my around the dealership and service center to meet all of the people who would continue to help me throughout the ownership my car. Larry Cash was my Financial Manager and he was equally helpful and accommodating. An overall great experience.

    Does recommend this dealer
    BMW of Catonsville

    Good morning! In response to your review, I want to take the time to thank you for praising our dealership. BMW of Catonsville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you¿¿¿ve provided us with exceptional positive feedback. Please don¿¿¿t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

    BMW of Catonsville

    Thank you for your earnest response! We appreciate your feedback and will be sure to share your encouraging thoughts with Joe and the team! If you should have any further questions or want a little more insight on your vehicle, please don¿¿¿t hesitate contact us! We would love to work with you again soon.


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  • Terrific Job!

    Brian Brennan found the perfect used car for me. He took the time to listen to my desired specifications. I could not be happier. Thanks to all...

    Dealer Response

    Hello John! Thank you for stopping in at BMW of Catonsville and for writing such a positive review. We love hearing from all of our customers, but...


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    Brian Brennan found the perfect used car for me. He took the time to listen to my desired specifications. I could not be happier. Thanks to all team members involved in the process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello John! Thank you for stopping in at BMW of Catonsville and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider BMW of Catonsville for all of your vehicle needs, as we would love to work with you again soon!


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  • Excellent Car Buying Experience

    I had a very good car buying experience at BMW of Catonsville. I had made several inquiries to the various BMW dealerships throughout Baltimore ...

    Dealer Response

    Thank you Michael Frazier for taking the time to send us a positive review. We love that you had a memorable experience here at BMW of Catonsville...


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    I had a very good car buying experience at BMW of Catonsville. I had made several inquiries to the various BMW dealerships throughout Baltimore and DC. Joe Feng was the first to respond who specifically stated how he could meet my needs. Joe was extremely courteous and went out of his way to get me the deal I wanted, with very little effort on my part. Once we agreed on the deal he took my around the dealership and service center to meet all of the people who would continue to help me throughout the ownership my car. Larry Cash was my Financial Manager and he was equally helpful and accommodating. An overall great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Michael Frazier for taking the time to send us a positive review. We love that you had a memorable experience here at BMW of Catonsville and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.


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  • Customer care
    January 4, 2017

    Lonnie Overbey is an excellent sale advisor. He was patient and considerate of my needs in getting the car that I needed, He did his research well...

    BMW of Catonsville

    Hello, BMW of Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellen...

    BMW of Catonsville

    Good morning! BMW of Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide ex...


    Show Full Review

    Lonnie Overbey is an excellent sale advisor. He was patient and considerate of my needs in getting the car that I needed, He did his research well. We spoke on the phone, he emailed when he had the car that I wanted. I would highly recommed him to my friends when they are looking for a car to buy. PWA

    Does recommend this dealer
    BMW of Catonsville

    Hello, BMW of Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we¿¿¿ve succeeded. I will be sure to share your feedback with Lonnie Overby and the team! Thank you again for your review.

    BMW of Catonsville

    Good morning! BMW of Catonsville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I'll be sure to share your feedback with Lonnie and the team! Thank you again for your review.


    Hide Full Review