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BMW of Catonsville

(4,163 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 9 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 980-5379 (866) 980-5379
Used (888) 736-1645 (888) 736-1645
Service (888) 269-0632 (888) 269-0632

Reviews

(4,163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Catonsville from DealerRater.

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Kevin was great to work with during the process.

Kevin was great to work with during the process. He was very communicative and provided updates throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Looked around quite a bit elsewhere and could never quite

Looked around quite a bit elsewhere and could never quite pull the trigger, but Kevin Hemmes was the sole reason for buying. Kevin’s immense knowledge and patience were the selling factors to me.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Korey was an exceptional BMW salesman who truly elevated

Korey was an exceptional BMW salesman who truly elevated my car buying experience. He demonstrated remarkable professionalism and expertise throughout our interaction. His communication was crystal clear and perfectly balanced - informative without being aggressive. Key qualities that made Korey outstanding: • Consistently transparent about vehicle details • Negotiated a fair deal without high-pressure tactics • Maintained a friendly, approachable demeanor • Displayed deep knowledge of BMW models and features Korey took the time to understand my specific needs and preferences, guiding me through the purchasing process with patience and skill. His approach made what could have been a stressful experience feel smooth and enjoyable. I left the dealership not just with a new BMW, but with confidence in my purchase and genuine appreciation for his professional approach. I would highly recommend Korey to anyone seeking a knowledgeable and personable BMW salesman who truly understands the art of customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I recently purchased a BMW X6, and I had a wonderful

I recently purchased a BMW X6, and I had a wonderful experience working with Ron Ventura from BMW of Catonsville. From start to finish, he was exceptional. Ron's personality made the entire process enjoyable, and he was always quick to respond to my texts, which I really appreciated. He was incredibly patient and took the time to walk me through all the features of the car, showing me everything I needed to know. Ron’s deep knowledge of the vehicle was evident, and it made me feel confident in my purchase. I highly recommend him if you're looking for a smooth and informative car-buying experience! Walt and Kimberly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Korey was an exceptional salesman at BMW of Catonsville

Korey was an exceptional salesman at BMW of Catonsville who truly elevated my car buying experience. He demonstrated remarkable professionalism and expertise throughout our interaction. His communication was crystal clear and perfectly balanced - informative without being aggressive. Key qualities that made Korey outstanding: • Consistently transparent about vehicle details • Negotiated a fair deal without high-pressure tactics • Maintained a friendly, approachable demeanor • Displayed deep knowledge of BMW models and features Korey took the time to understand my specific needs and preferences, guiding me through the purchasing process with patience and skill. His approach made what could have been a stressful experience feel smooth and enjoyable. I left the dealership not just with a new BMW, but with confidence in my purchase and genuine appreciation for his professional approach. I would highly recommend Korey to anyone seeking a knowledgeable and personable BMW salesman who truly understands the art of customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ron, is a credit to the BMW family, very responsive, a

Ron, is a credit to the BMW family, very responsive, a consummate professional assuring an excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

The best car buying experience!

The best car buying experience! Korey was fantastic and made me feel so comfortable. I got exactly what I came for and highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

This is my first BMW purchase and I am thrilled that it

This is my first BMW purchase and I am thrilled that it was with the best sales advisor, Jae Lim. Knowledgeable, professional, customer focused, and kind. The entire process was seamless. Highly recommend Jae if you want the best car buying experience at BMW Catonsville!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

The dealership decor is modern and comfortable, and the

The dealership decor is modern and comfortable, and the staff were very pleasant, friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Looking to purchase my 3 vehicle thru Joe Feng, it has

Looking to purchase my 3 vehicle thru Joe Feng, it has been so easy to work with him, he is extremely knowledgeable about all of the products BMW offers. I would recommend him to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle.