Reviews
I thought the people there were very friendly and easy to
I thought the people there were very friendly and easy to deal with. They delivered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a wonderful experience.
We had a wonderful experience. Thomas Keene was great, easy to deal with and complete.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Please let us know if there is anything else we can do for you; we are more than happy to help! - Brilliance Honda of Crystal Lake
need to set up an appointment for Trailor hitch installation
Smooth transaction with knowledgeable sales force that
Smooth transaction with knowledgeable sales force that backs up a solid product. My daughters first car purchase and was exceptional experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Easy to work with Anthony!
Easy to work with Anthony! We bought a 2025 civic lx and are happy with our purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! -Brilliance Honda of Crystal Lake
Excellent experience in purchasing a new Honda vehicle
Excellent experience in purchasing a new Honda vehicle from Brilliance Honda! Damian, our sales person, was very knowledgable and a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake
Damian was very helpful and professional.
Damian was very helpful and professional. The whole dealership seemed first class. I would recommend them to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found Damian to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. Feel free to reach out to us if you need anything. Have a wonderful day. -Brilliance Honda of Crystal Lake
Great new car purchase experience from start to finish,
Great new car purchase experience from start to finish, Tommy is super friendly, was in and out within about 90 min from arrival to leaving.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda of Crystal Lake. We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake
Best buying experience ever.
Best buying experience ever. Purchasing process made easy by complete staff. We purchased a 2025 Honda Pilot Touring Model at Brilliance Honda. Internet Sales Manager Tara Maxey started the process with an outstanding price. Salesman Rich Wicker knows his products, listens to the customer and handled the transaction professionally. Finance Manager Darrell Herbert explained the paperwork and had excellent benefits and pricing on an extended warranty that I had to add to make this deal complete. This is the 4th Honda I have purchased and will have serviced at Brilliance. I will plan to buy my next Honda at Brilliance Honda!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care!
Hello Gary!-- Thank you for your kind words about our staff and the culture at Brilliance Honda. If you need anything else, we would be more than happy to assist you. Until then, drive safe and take care! Kelly Kane Brilliance Honda of Crystal Lake
Staffs were very helpful and guide us through a good
Staffs were very helpful and guide us through a good deal. We’ve purchased before as the dealership is near us so it’s the most convenient for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Brilliance Honda Of Crystal Lake. We hope you have a great day! -Brilliance Honda of Crystal Lake
Salesman delivered on his promises.
Salesman delivered on his promises. Price was fair. No unnecessarily long waits as is common in many dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! -Brilliance Honda of Crystal Lake