Reviews
Acura Customer Service
My car was serviced in a timely manner with no hidden cost for repairs. Steve gave me an estimated time of when the repairs would be completed and frequent updates to keep me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Traci, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Brought my MDX in for tire rotation and also oil change ,
Brought my MDX in for tire rotation and also oil change , Steve my advisor was very professional and kept me informed on the status of my vehicle the whole time. South Bay Acura is top notch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service Advisor
Steve makes it a smooth and easy process. Great with communications and efficiency. Appreciate all that he adds to the service experience! Thanks Steve ?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent customer service and very understanding, I am
Excellent customer service and very understanding, I am grateful for the person who helped me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I’ve been coming to this dealership for service for a few
I’ve been coming to this dealership for service for a few years now and the service is always friendly and efficient. On this trip Steve came out to greet me by name as I was getting out of the car. Sometimes the staff is occupied with other clients but it was a nice touch that he came out to greet before I walked in. Like all previous visits, they kept me informed of the progress and sent a link to photos with status updates on the items being inspected while the car was being worked on. I will continue to trust AutoNation Acura South Bay with my maintenance and repair needs, much in part to the friendly and efficient service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sal, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
It’s the people who makes the company successful.
It’s the people who makes the company successful. Steven Ravaglia, THANK YOU for taking care of our cars for years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Acura rdx
Kelly Gilbertson and the team at the Torrance Acura dealership are the best. Kelly is complete and explains everything when i bring my car in for maintenance. we love that team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jennifer, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Welcoming at arrival, test drove, full information about
Welcoming at arrival, test drove, full information about the car was given by sales during the drive. Mr. Manny got my sales and I will definitely introduce my friends to go get nice car from AUTONATION, Acura South Bay. Best dealership and Best Sales at one spot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about AutoNation Acura South Bay! We are always more than happy to assist you if anything else comes up. Take care!
Friendly and no pressure atmosphere.
Friendly and no pressure atmosphere. Transaction was easy and smooth. In and out for a major purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
returned 2020 MDX and got a new 2023 MDX
I had an excellent experience in this place. People were very nice and helpful. I will come back for my next MDX.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Eric, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!