Reviews
Fast and Courteous
Took my 20 year old MDX in for an oil change at 200,044 miles. Service was fast (relatively, it's not a drive thru oil change), Stephan the service advisor was courteous and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Staff customer service is great, service scheduling is
Staff customer service is great, service scheduling is flexible Service to do list explained clearly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great Service
Great service! Brian was helpful, and friendly. I?ve been taking my cars here for years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
The service and customer care provided was excellent.
The service and customer care provided was excellent. The service representative explained the problem in detail, and provide recommendations to resolve the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
This Acura dealer's customer service was and still is
This Acura dealer's customer service was and still is exceptional from the phone scheduling to the service department rep (Kelly Gilbertson) inviting me back into my car. Every effort was made to ensure my time spent waiting was pleasant with periodic updates on the progress of my car. I've bought and been with this Acura dealership for quite some time and with each visit the experience has been great. Feels like they're my personal pit crew.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Excellent customer service.
Excellent customer service. Gabby is outstanding and made sure my maintenance went quick and smoothly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. If you need more help, our team is available to talk -- safe travels!
Steve from AutoNation has provided friendly and excellent
Steve from AutoNation has provided friendly and excellent car service throughout the lifetime of the cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
I went into the dealership to purchase my car coming off
I went into the dealership to purchase my car coming off the lease. Min Cho, listening and asking questions, brought me an offer on a new lease that was beyond my expectations. He brought me one offer, the best offer, and I accepted. No wasted time, no negotiation, no back and forth. This was how it was when I first started leasing / buying Acuras.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I Love Southbay Autonation
Our last experience at Southbay Autonation was very positive. Making an appointment on the phone was easy, and the receptionist was very polite and professional. During this visit, all we needed a wheel alignment on my 2006 Acura MDX. Whenever we need to have our car serviced, we always request Mr. Steve Ravaglia. He is the absolute best! We appreciate his patience, knowledge, & his ability to make every customer feel important.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cheryl, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Steve is very responsive and knowledgeable about my car
Steve is very responsive and knowledgeable about my car and it’s service history. Excellent service all round
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roger, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!