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Milosch's Palace Chrysler Dodge Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great place!

I worked with John in the Used sales department and he was really cool to work with! we drove up there one day to do some test driving, and he told us that there was a car that fit our needs perfectly that would be coming in soon, so he took my number and said he’d give a call. a couple days later, i received it and we headed up there to test drive that one and i fell in love! easy as that, he worked with us and i got the car the next day. the front tires were bare, so they threw in two new tires, removed some tiny little dings in the car, no problem. it was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Kevin

Kevin was very friendly and efficient with my repairs and following up. They offered me a shuttle home so I could wait in my own home and gets other things done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Do not go here for service!!!

The service here is not good. I've had my vehicle in for the same issue 4 times and it is still not fixed. The frustrating thing is that they know the part that is needed, but still schedule service for me and do not have the part. You are also frequently dropped into voicemail, which would be fine, except they do not call you back. I'm not sure about buying a vehicle here, but I would certainly not recommend taking it here for service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review for Michael Gizzi

This was a very pleasant experience! I went in to mention my lease was coming up soon and Mike went out of his way to send me home with a new 2018 Charger GT that day. I will highly recommend your dealership and especially Mike Gizzi. He found the car and price to match my needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Jason was the best. He was able to get my car fixed and went the extra mile by checking to see if it was qualified under my warranty! Jason, thank you for helping me, and saving us money. A customer for Life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great used car sales dept.

Spoke with Steve on the phone on Wednesday late afternoon. He called me Thursday morning to make sure the Jeep I wanted was pulled around front. Got there and it was out front, warm and ready to test drive. After the test drive we agreed on the price. Very easy sale for both of us. The group there couldn't be nicer to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jeep patriot

Terry did an excellent job explaining to me the process of getting a new vehicle and he set me up with the perfect car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience all around

Scott in new car sales was an absolute pleasure to work with. At no time did he make me feel pressured in to buying or making any decisions. I typically dread the car buying process but this dealership did a great job of making me feel comfortable and really worked to make me a highly satisfied customer. They agreed to install a tow hitch and worked with us to negotiate what we feel was a fair price. I will recommend this dealership and salesman to friends and would definitely purchase another vehicle from them in the future. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2007 JGC

Buying experience was excellent. Steve Romolino was kind, very helpful and accommodating. He went out of way to make us feel like family even though were from the other side of the state.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Don! I guess we'll have to keep Steve around for a while. Thanks for coming all this way to do business with us, we appreciate it.- Don Milosch Jr, General Manager

Tons of Jeeps

I was looking for a new Wrangler 4-door. It seems like most dealers don't have many to see. I was checking websites, and Palace had 50! I called my rep, Bob, and he told me that they had gone out of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the feedback! We're thrilled to have met or exceeded all of your expectations. We appreciate the great rating, and thank you for choosing Milosch's Palace Chrysler. -Don Milosch Jr