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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly, not pushy

We worked with Jake and Josh on a couple different visits. The sales team was patient, friendly and not pushy at all. Jake made sure we got in the car as satisfied owners and was very honest about all features and options of all cars on the lot. I would definitely return to this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Wonderful experience, very professional !

No hassle, honest and did not try to Jack us around! Fair price and very friendly. Only negative issue was vehicle could have been cleaned up better and fuel tank could have been filled up! Otherwise pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fuses

My fuses radio was blowing every single time I went to fixed them on the different service center but I had a friend of mine told about this service center, went to fixed them, na my radio still working well. Proud of this guys work here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy, quick, and professional

Went to get another vehicle inspected and something was wrong with it. They were quick to find some available options on their lot and I drove away with one of there amazing vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and knowledgeable

I was in and out in a timely manner and the staff was friendly and knowledgeable about my service needs. I was very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic customer service from sales department

I accompanied my elderly parents here a few weeks ago. They were reluctant to give up the Mirage they had driven more than 300k miles, but it was time. Mr. Ron Jones assisted them in finding a brand new Mirage which they now love. No pushy sales tactics. Just fast, friendly service. There's a reason he has so many plaques on his wall! Then Mr. Bill Hall took care of them for financing; even getting a better rate than their bank had offered. He was more than patient in waiting out an insurance issue and we all had a great visit in the meantime. Couldn't have been more pleased with the customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Delayed

I didn't expect it to take 9 days to repair my car. I was told the parts would come in overnight by Fed Ex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Yearly Porsche service

Very happy with dealership. Everyone was friendly, courteous, and a pleasure to work with. My car was serviced quickly and was clean when I got it. Everything was explained to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience from start to finish!

Phillip went above and beyond to ensure that our car buying experience went as smoothly as possible! We are very pleased with our experience and would strongly recommend to our friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!

Brought my car in for its 10K service. It had a recall but the part wasn't in stock. They had a clean, new loaner vehicle available for me. 2 days later, car was completed. Absolutely no hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.