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Napleton Autowerks Missouri

(339 reviews)
Visit Napleton Autowerks Missouri
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 208-7060 (866) 208-7060
Used (877) 880-2119 (877) 880-2119
Service (417) 449-5275 (417) 449-5275

Reviews

(339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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WOW These guys are great!

I traded for a Caddy at this dealership last month and the experience was very good. Jacob was a great Sales guy, easy process, friendly staff. I didn't get to the DMV by the time the inspection was up so I swung by the service at the dealership an talked with Andrew, this guy is a great person to deal with, he got my car in for an inspection, hooked me up with a quick wash and....well i did get to droll over some Porsche's while i waited but not too long. I am so happy with the customer service that i asked him about future service and if they would be willing to take care of me even though it was not one of their brands and he said they would be more then happy to. Thanks Again guys see you soon. Brett

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2015 Malibu

Was an awesome experience. Very proficient and informative personnel and staff at all times with a great sense of humor. Met at front door and was immediately was taken care of. Many thanks to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beautiful Mustang for an even more beautiful price!

This is not your average car dealership. A diamond in the rough, a four leaf clover on a hill of dying grass, No.. this is a unicorn in a field of horses. This Mustang was a beauty that I couldn’t fathom to be mine... But, when I saw that price tag glistening in the sun, practically saying my name; I knew. I had shopped countless other dealerships for a price that would steal my heart away, and none compared. Not only did I find my perfect car for a price that no one even believes is true, the salesman that helped me was the other fairytale ending to this story. His blonde hair and blue eyes captured my attention as he approached with funny wits and reassurance. He was professional, funny, knew what I wanted and got me in and out as fast as possible, so I can ride off into the sunset with my new Mustang.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Awesome experience at Napleton

Awesome place very helpful excited to find my new car dealership I will be doing business with them again. I picked my color and options and they went and got it let me browse and drive several different models before I decided the perfect one I call her princess Snow White

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service!

Everyone was very nice and helpful. We love our car and are grateful for the people who helped us through the buying process. I would recommend this dealership to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Had a great experience and was given options within our budg

Noah was knowledgeable and understanding. He listened to our budget and worked with us over the phone and in person. He was not pushy at all and gave us many options to choose from while carefully explaining pros and cons. He made our shopping experience so much more enjoyable than it had been before giving him a call. He was patient with us and our two young children and even helped us install carseats to test drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

excellent!

I purchased of a new Macan from Michael Kanowsky. Michael worked very hard to get the perfect car for me. He listened to my needs and found the model, color and equipped it at a price that was fair. Michael, Justin, Drew, Bill were all a delight to work with. Would I buy again from the dealership? for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and friendly

Sales guys worked fast and friendly to get the deal. But not real pushy. Nice guys Service fixed a little problem with car. Again very fast and super nice guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

excellent

Mike McCormack and Michael Kanowsky are awesome. They were very helpful, got my car in prompty and arranged a loaner. The car got fixed under warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was good

Got in a timely matter, although I was not expecting it to be as pricey, they put in oil ( just went in for oil change/ tire rotation) that I did not agree to, and it was way more expensive. I like the online scheduling , and I like how easy it is to go through the process of it. The service staff was very nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.