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Jeff Wyler Eastgate Auto Mall

(4,304 reviews)
Visit Jeff Wyler Eastgate Auto Mall
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–7:30pm 7:00am–12:00am
Sunday 11:00am–6:00pm Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-7315 (833) 241-7315
Used (513) 812-4369 (513) 812-4369
Service (877) 648-4886 (877) 648-4886

Reviews

(4,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeff Wyler Eastgate Auto Mall from DealerRater.

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We have purchased five new Chrysler vans and two New...

We have purchased five new Chrysler vans and two New Silverado trucks since 2005 at Wyler's. The above mentioned names exemplify the professional quality of the sales staff. Chris Hamlin was assigned to me by Gary Spoon and Chris did an EXCELLENT job of finding a deal that worked for me. He new what he had to do and acted quickly to get the job done. My wife is very happy with her new Chrysler. Chris would be a great asset to ANY sales staff. He's a keeper! I'm not done! Keith Beach is working to get me a 2014 Silverado Crew Cab to replace my 2012 Silverado. I am very confident we will get this done. My sincere gratitude to everyone who has kept me a happy camper when i needed a vehicle. WJH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the kind words about Chris and the dealership and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Joe worked very hard to make us happy as a customer. ...

Joe worked very hard to make us happy as a customer. They worked hard to get me the price that I was happy with for the purchase of our new vehicle. Both men were very respectful, friendly and great dealing with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Joe and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Awesome Experience

Eric was absolutely AWESOME. He showed us several options, never thried to push us in a particular direction, and worked to get us the car we chose at an agreeable price. Even the finance office visit was a breeze. Thanks Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about Eric and your visit with our dealership. Please enjoy your new vehicle and let us know if we can be of any help in the future.

I started my experience on a whim

I started my experience on a whim by browsing online and sending an email after hours . I was contacted almost first thing the next morning , I explained my awful credit ,my hopes in a vehicle and that I had been to other dealers that due to my credit couldn't help get me into a new / used car. At Jeff Wyler I was not only put in a car I love with a decent price for my credit and a fantastic warranty I was so impressed with the amount of time and the effort the staff put into helping me get financed . My experience was GREAT AND SO IS MY 2010 KIA SOUL !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about your great experience with us and thank you for giving us the chance to help you. Please enjoy your new Soul.

Great first car buying experience

Came in just expecting to test drive two different models and walked out with a brand new car! Ciara Slater was very professional and friendly and was willing to work with me to make sure that I was able to get exactly what I wanted at a price that was within my budget. After my great experience with Ciara I worked with Tim Spradlin in finance (who got me a great rate on my loan) to sign all the finance papers and contracts. He was very friendly and helpful. Finally, after everything was done Brent Meyer took me out to my new car and made sure I understood all of the options that were installed on the vehicle and he made sure I knew how to work all of the technology features. This was my first new car buying experience and I could not have left more pleased with the service that I received from these three people. I will definitely be recommending them to any friends or family looking to make a car purchase in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words about Ciara, Tim, Brent and the dealership. Please let us know if we can be of any help in the future.

Great salesmen

Ray was a great help in us buying our dodge avenger. There was a little mix up and ray even being new took care of the problem. He never tried to rush us and took time to explain things to us at his office as well as on the phone. He never tried to push us into a decision that we didn't want to make. Ray I will recommend you to everyone I know. Thanks you were great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about Ray and thank you for choosing to do business with us. Please enjoy your new Avenger and let us know if we can be of any help in the future.

Ray was a great help in us buying our car. There was a...

Ray was a great help in us buying our car. There was a little mix up and ray even being new took care of the problem. He never tried to rush us and took time to explain things to us at his office as well as on the phone. He never tried to push us into a decision that we isn't want to make. Ray I will recommend you to everyone I know. Thanks you were great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

*that not isn't.

I started my experience on a whim by browsing online and...

I started my experience on a whim by browsing online and sending an email after hours . I was contacted almost first thing the next morning , I explained my awful credit ,my hopes in a vehicle and that I had been to other dealers that due to my credit couldn't help get me into a new / used car. At Jeff Wyler I was not only put in a car I love with a decent price for my credit and a fantastic warranty I was so impressed with the amount of time and the effort the staff put into helping me get financed . My experience was GREAT AND SO IS MY 2010 KIA SOUL !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

Came in just hoping to test drive two different models...

Came in just hoping to test drive two different models and walked out with a brand new car! Ciara was very professional and friendly and was willing to work with me to make sure that I was able to get exactly what I wanted at a price that was within my budget. After my great experience with Ciara I worked with Tim Spradlin in finance (who got me a great rate on my loan) to sign all the finance papers and contracts. He was very friendly and helpful. Finally, after everything was done Brent Meyer took me out to my new car and made sure I understood all of the options that were installed on the vehicle and he made sure I knew how to work all of the technology features. This was my first new car buying experience and I could not have left more pleased with the service that I received from these three people. I will definitely be recommending them to any friends or family looking to make a car purchase in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Ciara, Tim and the dealership and for giving us the chance to help you. Please enjoy your new vehicle and just let us know if we can be of any help in the future.

THANK YOU DUANE CLAYTON

I BOUGHT A NEW DODGE AVENGER SAT I ASKED LATER I COULDNT UNDERSTAND WHY THE SALESMAN DUANE CLAYTON DIDN'T GO GET ANOTHER CUSTUMER AFTER WE MADE THE DEAL .IT WAS EXPLAINED TO ME THAT THE SALESMAN STAYS WITH YOU TILL YOU ARE READY TO DRIVE HOME IN YOURE NEW CAR.I THINK THAT IS A GREAT WAY TO DO BUSNESS THANKS FOR A GREAT SHOPPING EXSPERIANCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the compliments about Duane and your experience with us. Please enjoy your new Avenger.