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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Incredibly knowledgeable on vehicles, features, options.

Incredibly knowledgeable on vehicles, features, options. World class help in sorting through different vehicle options and making the perfect selection for what we needed. Friendly, no pressure efficient process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dave, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

Good service.

Good service. Sales , David helps me a lot on my car selection and try to find a good car for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Carrie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

I recently purchased a car from Autobahn Motor in

I recently purchased a car from Autobahn Motor in Belmont, and while I was initially excited about the purchase, the experience with their finance manager completely soured the process. From the start, the finance manager was unprofessional and dismissive of my concerns. They seemed more focused on pushing unnecessary add-ons, like extended warranties and service packages, than actually helping me secure a loan that fit my budget. Every time I declined one of their offers, they became increasingly pushy and condescending, making the entire interaction incredibly uncomfortable. To make matters worse, they were not transparent about the loan terms. They rushed me through the paperwork and didn’t take the time to explain critical details like the interest rate or loan duration. I later discovered hidden fees that were never disclosed upfront. It felt like they were trying to take advantage of me rather than providing honest, straightforward advice. This kind of behavior is unacceptable, especially when customers are making such a significant financial commitment. I expected professionalism and transparency, but instead, I felt misled and pressured. If you’re considering buying a car from Autobahn, be extremely cautious when dealing with their finance department. Better yet, take your business somewhere else where integrity and customer service are prioritized.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you for taking the time to leave us feedback about your experience with us Our manager would really like to speak with you more regarding this matter. Please reach out to us at (650) 631-3094. We look forward to hearing from you. .

Francisco Excellent.

Francisco Excellent. The process of assessing options, testing and purchasing was easy. We recommend Autobahn and Francisco.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephen, thank you so much for your positive comments about Autobahn Motors! Please don't hesitate to reach out if there's anything additional we can do for you.

I was very pleased with the car that they had available

I was very pleased with the car that they had available for me! It was exactly what I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Suzie, we are so happy to read such a great review about Autobahn Motors! We can't wait to see you again, have a great day.

Mike Nazari was great, bought a 2025 GLE and he helped us

Mike Nazari was great, bought a 2025 GLE and he helped us with everything about the car and very knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

One of the things I appreciated most was how well Mike

One of the things I appreciated most was how well Mike Nazari listened to my needs. I had a clear idea of what I wanted, but I wasn't entirely sure which model would suit me best. Instead of rushing me into a decision, Mike took the time to walk me through different options, explaining the features, benefits, and differences between each car. I never felt pressured or overwhelmed by the sales pitch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Sherry, we are so pleased you enjoyed your visit to Autobahn Motors! We can't wait to see you again, have a great day.

There is a reason that Franz Krieg is a legend, he is

There is a reason that Franz Krieg is a legend, he is simply the best ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mike, we are so happy to read such a great review about Autobahn Motors! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Had the best car buying experience in my entire life!

Had the best car buying experience in my entire life! The staff at Mercedes Benz Autobahn Motors in Belmont was top notch. Very professional and not pushy one bit! Mike Nazari was exceptional. I feel that he worked hard to get us the best deal possible. We were very pleased with his follow-up and knowledge of the cars we looked at. I highly recommend him to anyone looking to buy a Mercedes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Julietfpeters, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Overall a smooth and well organized experience Didn?

Overall a smooth and well organized experience Didn?t intend to buy or lease a car at first but was offered a good deal Also didn?t like the add-ons but saw a need for a couple of them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!