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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Professionnal and hardworking team.

Professionnal and hardworking team. Outstanding 5 star review for my sales consultant Tameem, his manager Feeras and ZR in Finance. Dream team! They are very patient with my questions, provided great and detailed support. I couldn't have asked for a better sales team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

Great Experience from sales manager Feras And salesman

Great Experience from sales manager Feras And salesman Cooper. Dealership is very clean and well-maintained for seating and drinks and snacks. Very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

David Chao is the person you need as your dealer, we

David Chao is the person you need as your dealer, we settle the specs and car over the phone, went in a week later, David has everything prepped ready to go, Krystal the finance rep was very knowledgeable, whole process was quick and easy, in and out within 1.5hrs, smooth and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.

I had a fantastic experience leasing my car from this

I had a fantastic experience leasing my car from this dealer! The staff was professional, friendly, and made the process smooth and stress-free. They answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

Just leased a 2024 MBZ EQB 250+ from this dealership and

Just leased a 2024 MBZ EQB 250+ from this dealership and Jorge in sales provided excellent service from start to finish. He patiently answered all of my questions, promptly got the paperwork done and my beautiful new car delivered. Thank you, Jorge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

Excellent sales staff , manager was awesome , very smooth

Excellent sales staff , manager was awesome , very smooth and pleasant experience, I would highly recommend this store to anyone who is shopping for a new car ..hats off to you guys ..Thank you very much for making us feel special .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!

David Chao was great to work with and made the process of

David Chao was great to work with and made the process of leasing a car very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, we are so happy to read such a great review about Autobahn Motors! We hope you have a great day!

I have never had a terrible experience with Mercedes-Benz

I have never had a terrible experience with Mercedes-Benz until now. From the start it seemed like Autobahn Motors Employees were not interested in selling the vehicle i kept calling them about. Took 3 days for them to finally send me the purchase order, then after I told them I had a 3 hour drive so I wanted to make sure everything was in order to make the process as quick as possible. Told them the day I would be picking up the car and they did not have it ready. Had to wait for them to put it through the wash, gave it to me with no charge, 1/4 tank of gas and 1 of the keys battery low. Will never go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (650) 631-3094. We look forward to hearing from you.

Great profilers.

Great profilers. They know if you’re ignorant & naive to purchasing vehicles. They’ll upsell while being borderline rude when you ask questions about fishy situations about the vehicle that’s on paper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (650) 631-3094. We look forward to hearing from you.

Great customer service.

Great customer service. I was welcomed and treated like a king throughout the process. Coco, invited me to test drive a brand new G wagon, a $200,000 car, without knowing if I can afford it or not. Thank you for not judging and giving us the opportunity to buy our firstG Wagon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Autobahn Motors! We hope to be of service to you again in the future. Best wishes, Autobahn Motors