Reviews
customer
We are Autobahn's customer more than 15 years, so you know what is that mean.................
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kate Liu, thank you so much for the positive review! Your feedback and continued support of Autobahn Motors means a lot to us. We hope you have a great day, and look forward to working with you in the future!
Excellent and Courteous Service
Mr. Ernie Nolasco served as the Service Advisor for this, my first annual, visit to the Autobahn Motors service facility. Mr. Nolasco had arranged in advance the needs for this service visit and, as a result, it went smoothly and quickly. A loaner car was provided so I could continue my day's activities. Mr. Nolasco was available to answer all my questions and he did so most graciously and courteously. I very much appreciate the personalized and high quality service that he provided. He is an excellent representative of the quality associated with Mercedes Benz and the Autobahn Motors dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mercedes
I bought a mercedes and in 2 day it gave some issues so i called my sales person but unfortunately he never got back to me he said he will call me back so it was a trick so they wanted to waste the day so it wouldn't be a lemon vehicle. Way to do business 👎👎
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave us your feedback. We are sorry to hear about your experience but we would love the opportunity to speak with you in more detail about your experience. Please reach out to our Service Manager, David Ahlheim, at your earliest convenience at 650-631-2051. Have a great day!
Great service!
All the salesmen and staff are very courteous and welcoming, and we received the greatest service by our caring and knowledgable salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My new purchase
I just purchased new car from Vik at Autobahn he made very easy will recommend all my friends and family to Vik.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peggy, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help. Enjoy your new car! -Your Autobahn Motors Team
My Second car from autobahnmotors
Bought my second car from Autobahn Vik great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best MB authorized service center in Bay Area
The customer service and car cleaning is wonderful compared to other Mercedes Benz dealerships. Although the service center is in a temporary location, it still has a nice, clean lounge. I would rate it 5 stars except the lady who scheduled my appointment with shuttle service although I requested a loaner vehicle and we had talked about having my car insurance and driver's license ready for the loaner. I found out about the mistake when I brought my car in but the team was considerate in getting my car done as soon as possible so I wouldn't have to wait all day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy Customer
Michael Vasquez was the ultimate salesperson. No pressure felt ever. Very knowledgeable with the Sprinter we purchased from Autobahn Motors!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First service
Very smooth process for dropping and picking up the car. The service took longer than expected, but I got a loaner, so it worked out fine. Jimmy made sure I was updated of the progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt and Best service
Prompt and Best service. Happy to recommend to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Vijayshankar Jayashankar, we are so pleased you enjoyed your visit to Autobahn Motors! Have a wonderful day, we look forward to seeing you again! -Your Autobahn Motors Team