Reviews
Taking good care!
Outstanding service from my team! Ernie, Brandt and Nick are amazing....and truly treat my car like it was their own. Much appreciated! Highly recommend these guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience
My experience was a very pleasant one. Every one greeted me with a smile and wanted to help me in any way they could. I felt they ALL bent over backwards to make sure that I was taken care of. In all it was a great experience for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Robert Smith for the 5-star review! We are always happy to go the extra mile for our customers. Have a wonderful day, we look forward to seeing you again! -Your Autobahn Motors Team
E500T4M: repair experience review
My mentioned above 2003 vehicle has been perfectly taken care of by my trusted service advisor Ernie Nolasco for more than 10 years. This is why, the vehicle is in excellent condition, looks and mechanically. Currently out of state, my wife had to take care of this. Thanks to Ernie and the excellent quality of Autobahn Motors technicians, again, this visit was a great experience. Here's why: the reason for the check engine light was found and problem solved. Communication direct and easy, The whole process, i.e. drop off, loaner, pick-up, has been thought through from start to finish. The temporary facility works well for being just a temp, but we all are looking forward to the next generation Autobahn Motors home. Great job and thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car Buy
They are under reconstruction that's why I gave 2 stars only. I am very satisfied with the service that Mike Nazari gave me. He was so attentive on all the requirements that I need and questions were answered in very informative wsy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Susan Pacifico for the 5-star review! Hopefully the construction will be over soon, and the shop will be back in ship shape. We will let Mike know what a great job he's doing for our customers, and we look forward to seeing you again. Enjoy your new car! -Your Autobahn Motors Team
peter gottlieb
The recall replacement was done while I waited, and the waiting facilities were quite comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
Juan Dominguez is excellent as always .Providing fast,reliable and excellent service is becoming Juan's second nature. He is an asset of mercedez Benz company . Thank you!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mercedes service experience
I have a membership card trapped in a place between the two front seats. I requested to remove the card during the maintenance service. My request was ignored. I was told that it was fixed, but felt very disappointed the card was still trapped after I picked up my car.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
I bought my car in for service; The staff at all levels were excellent in accommodating me;
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jerry Metaxas, we are so pleased you enjoyed your visit to Autobahn Motors! We hope to be of service to you again in the future. Best wishes, Autobahn Motors
Exceptional service
Johnny is an exceptional service person. He is professional and makes sure you are 100% satisfied. I feel very fortunate that he is my service person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patty, we are so pleased to hear that Johnny makes your experience at Autobahn Motors a success. We hope to see you again soon! -Your Autobahn Motors Team
My new c350 from autobahn
I just purchased C 350 from autobahn Vikram was very help full I would recommend Autobahn to my friend and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roy, we're glad you had such a wonderful experience with us! Thank you for the recommendation and have a great day! -Your Autobahn Motors team