Skip to main content

Autobahn Motors

(1,923 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Car was serviced on 2/7/2017

Ernie Nolasco makes everything easy. It's a pleasure working with him. Couldn't ask for a more knowledgeable and personable guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Autobahn Motors Survey

After being snubbed at M.Benz Oakland and even worse at M.Benz SF, Mikey Vasquez at Autobahn Motors, Belmont CA turned my prior bad experiences into one that was worth the wait. With his knowledge and personal customer relations, he alone turned the tide and provided me with an effortless purchase of exactly what I was looking for. I highly recommend contacting this dealership over all others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Stenson, We appreciate you taking the time to write a review! We strive for excellence in our service and we are so glad to hear that Mikey was able to provide you with information and walk you through purchasing process pressure free. Please let us know if you need further assistance and we look forward to seeing you again! -Your Mercedes-Benz Team

Best car buying experience

Visited this location a few times in search of a new car. Qui was very helpful and friendly from the first visit to the last when I left with my new C300. Everyone made the experience delightful and ultimately led to our going for Mercedes-Benz! I would 100% recommend. Make sure you ask for Qui! He has your best interest in mind and will take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Nami, thank you for taking the time to provide us with feedback from your visit. It is always our goal to provide an excellent guest experience. We will be sure to let Qui know that you were happy with your service. Have a wonderful day!

Outstanding Buying Experience

Outstanding car Buying Experience! Sead Jusufagic thank you!! No hard shell Sead explained everything completely. Friendly ,courteous. No game with the pricing . Saed took the time, again that my wife and I we're absolutely satisfied with everything. Thanks for a great car Buying Experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello William, we appreciate your feedback. Here at Autobahn Motors we pride ourselves in quality customer service. Please let us know if you need further assistance and we look forward to seeing you again. Your Autobahn Motors Team

Retired Housewife

Service was perfect, as was last time I was there. Mary Wiegand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Feedback

Mel did a fantastic job. I was very pleased with how courteous and professional he was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Fadi, We are so happy we could put your mind to ease during your car buying experience with us. We will make sure to pass along the encouraging words to Mel. Enjoy the rest of your day, your Autobahn Motors Team

Excellent service for Mercedes Benz

Very efficient operation at Autobahn Motors in San Carlos. Service B and brakes completed in a one day visit, in and out very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

David Bagby

The sales staff Nikolai was really knowledgeable and a pleasure to work with. MB has really nice cars but for sure if it was not for him I would have bought a Landrover or Porsche

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello David, Thank you for the positive feedback. We like knowing that our customers are receiving the quality customer expereince we pride ourselves on. I will share with Nikolai that he was a great help in your purchasing decision, your Autobahn Motors Team.

Engine matainance

Engine light was on. Service showed thermostat was failing and a belt was frayed and in a position to disconnect from pully. All work was done in a timely fashion and the loner vehicle made me think about upgreading my 2008 C300. The only thing stopping me was the high quality of my vehicle. If I do upgrade it will be from Autobaun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Thomas, we are happy to hear your experience went smoothly with us. Please let us know if there is any other way we can better assist you. Have an amazing day! Your Autobahn Motors Team

Debra's Car

Ernie Nolasco is the star! I have known him for 20 years and he never fails to do the very best! so lucky to have him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Debra, We are thrilled to hear you had a hassle free experience with Ernie and the rest of our team. This is the exceptional service we strive for everyday. We also appreciate your continued loyalty. Enjoy the rest of your day, Your Autobahn Motors Team