Reviews
Franz Krieg and Autobahn Motors are the BEST!
If you are looking for a new or used Mercedes Franz Krieg is the person to call! Autobahn Motors is great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Erika, thank you for taking the time to provide us with feedback from your visit. It is always our goal to provide an excellent guest experience.-Your Mercedes-Benz Team
Great Experience and deal
Purchased a new auto from Vikram. We shopped at other dealers previously but Vikram did the best job in showing us the features in the car (some dealers were unable to answer any questions), and getting us the best price. It was a stress-free transaction. Then worked with the finance department who went over our options in great detail including a single-payment lease. Everybody we worked with was helpful and friendly.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Steve, We strive for excellence in our sales department and we are so glad to hear that Vikram was able to provide you with information and the finance department walked you through our products and services pressure free. Please let us know if you need further assistance and we look forward to seeing you again! -Your Mercedes-Benz Team
maintenance on my high end MBZ AMG
Excellent. Nice people, quality work. Everyone I met was that way. Turnaround was quick and on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worst place ever, run as fast as you can away from
They do not stand by what they sell,tell you things and change the story
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We'd like to thank you for taking the time to write a review. You are a valued guest and we would never want you to leave our dealership unhappy. We would love the opportunity to speak with you directly for more details regarding your poor experience. Please contact,CRM, Audrey Boyd, at audrey.boyd@autobahnmotors.com.
Autobahn Mercedes
Excellent service. Very considerable. I am planning to buy another Mercedes from this dealership. Their brand new show room will open at the end of this year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great!
Excellent customer service, I will buy again in this dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vaf, thank you for taking the time to provide us with feedback from your visit. It is always our goal to provide an excellent guest experience. Have a wonderful day!
Regular Maintenance Service Experiance
I am extremly happy with overall experience. Especially with our Autobharn service supervisor's (Ernie's), efforts to ensure all our concerns are taken care with services or repairs with our cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service of Jeremy Liu and sales departmet
I'm very impress of the Autobhan provide service so thoughtfulness. Let me have a very good time to deal with them. I'll introduce them to my friends absolutely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Mercedes service shop at AutoBahn
So my 2012 E350 is now out of warranty but it's due for an oil change. So I brought it back to Autobahn Motors where I have gotten all of my warranty work done before. Again, like always, I received exceptional customer service from everyone there, and especially my service manager Johnny Lam. Johnny is very informative and helpful on checking and verifying what exactly need to be done with our car and as usual, went beyond exceptional customer service to make sure we have the best deal and best experiences for bringing in the car for service. I was really surprised it cost me almost the same to have my car serviced here comparing to the non-dealer specialized service shops, but I received way better customer service from all the staff especially Johnny Lam who is the expert for servicing Mercedes. I felt much more comfortable and confident have my car service here. Huge thanks to Johnny Lam and all of the Autobahn service staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Herta and Gerhard Thom
Our new Mercedes GLC300 being number 4 Mercedes- purchased from Autobahn Motors - Franz Krieg- our sales representative-absolutely deserves his Platinum Achievement in every way. Our service needs, we had done by an indepent, since Autobahn always was much too expensive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase