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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Finance

Jag deep in finance is very sincere & honest. He is a thorough professional & made it easy for us to make our decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales

Ali in Sales was very courteous and nicely walked us thru the features of the car & thorough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Review

Service was great! The customer service was one of the best parts and my car was fixed in a reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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customer service

Though I was very pleased with my service representative, I was also dismayed to see that there were dirt marks around the driver and passenger side of the seats, arm rest, roof and side panels. Ricki, one of the service rep, helped me get the dirt marks off but not completely as he didn't have the proper cleaning solution and feared he could ruin the color of the leather. I'm requesting if Autobahn dealer would be able to help me get rid of the dirt marks. I would much appreciate it. I am very meticulous and like to keep my car exceptionally clean and in top shape. I apologize for this high level of cleanliness, but it's part of my character. I thank you much in advance for your kind understanding With sincere thanks, Mercedes

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great experience

Super buying experience. Ali was very helpful and eager to let me test-drive a very high-performance car without hesitation. He then put together a great deal, which I didn't think was possible at the time because of some financial complexities involving my trade-in. Their facilities are a touch dated but they are about to rebuild and remodel so that will be resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful representatives, and agreat facility.

My service appointment was a quickly scheduled and a loan car was readily available.I received a warm welcome from everyone who spoke to me. My car service and problems were resolved, were repaired and the car was returned to me on the day indicated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchase of new vehicle

Great customer service and the transaction was completed swiftly as promised. Sales person was very knowledgeable and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great , quick service

The car was ready as promised. The car was clean. The courtesy vehicle was ready and clean. Great jobs all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Autobahn Mercedes - Amazing Service!

Just took my GLE350 in to Autobahn Mercedes for service. My service advisor was so incredibly helpful - went way above and beyond what I had expected in handling an issue with my tire. I couldn't be happier with the very high level of customer service and integrity of this dealership. I highly recommend Autobahn to anyone interested in buying or servicing a Mercedes. This is the 5th car we have purchased from Autobahn - and we will be back when we're ready for another!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Outstanding customer service. Have recommended Belmont location to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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