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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Excellent Service

Excellent service by salesman. He introduce us to the sales manager.And also the account manager was very nice and respectful. Facilities was very clean and also everybody that we talked to was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Nick Serrano is the best when it comes to Service Managers. Knowledgeable, excellent customer service skills, and I always feel like I get the royal treatment when I come in. Most of all I trust him which says a lot when it comes to service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service by Autobahn!

I was very happy to buy my new Mercedes from Autobahn. Their service, right from showing me the car to test drive to buy was smooth and efficient.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase a new car

Nice facility and lots of inventories for customer choose. Sales representative are very friendly and knowing the language communication to my wife. Finally, we were happy to find the car with color, options that we want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A dealer you can trust, but second class service

One of the trustable car dealers, even for used cars. Price seems to be adequate. However, they are sometimes not very organized and flexible, and the telephone hotline is horrible

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding service as usual.

Went in for routine service. Was going to take longer than usual so they provided a free courtesy vehicle. Additional repairs needed were promptly communicated and accurately estimated. Car was ready on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent customer service. Nick Serrano is 5 star

The entire service team provides excellent customer care. I appreciate the process and organization to service my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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good service

no problems I believe the service advisor was truthful and helpful the loaner car really helped me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Nice friendly and knowledgable. Great atmosphere and good adviser.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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THE best service ever!

I have gotten THE BEST SERVICE since I started coming here 16 years ago. This time was because I had a flat tire (on the freeway) the night before and AAA put the spare on and said I needed a new tire because the sidewall was punctured. I called Service in the morning and was advised I could bring it in right away. My service advisor, Joe Thompson, wrote it up quickly and I left. He called a few hours later and said the car was ready and washed. When I got there I was pleasantly surprised to find I only had to pay about $25 because I had replaced the tires 4 months prior and it was covered under their hazard warranty! My car was ready and waiting when I arrived and Joe offered coffee, bottled water - the amazing service just goes on and on and on. Over the years I have come to trust Autobahn to be honest with the repairs needed, to be fair in cost, and to get it repaired in a reasonable amount of time and they have never let me down. The service is impeccable and everyone is professional and friendly. They have never given me one reason to look elsewhere for service. And, if I have wait for my car, they have an espresso machine and free wifi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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