Reviews
its great experience the staff welcome you how they treat
its great experience the staff welcome you how they treat you its good and they have nice car collection.prices are reasonable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
This is the fourth car purchased at Autoban and all have
This is the fourth car purchased at Autoban and all have been a positive experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I ordered a sunshade for our car.
I ordered a sunshade for our car. Prompt call when it arrived. Excellent service and professional parts department personnel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My wife and I went into the dealership to just look at a
My wife and I went into the dealership to just look at a G-Class to get a feel for whether or not it was the right car for us. When we went in, we were greeted with open arms. Even though I was just dressed in workout clothes, the Feeras greeted me and treated me with exceptional service. He was happy to show us and tell us about the highest end G-Class they had in the showroom, even though we knew we couldn't afford it, and then showed us a Used vehicle that was within our budget. From the the test drive, to all the questions we had, Feeras was excellent in giving us the realistic picture of what it would be like to own a G-Class. He told us about all the great things he loved about the car and also the cons we should be aware of. He was fully transparent and never pressured us into buying the car just to make the sale. The negotiations were fair and Fuad helped do everything he could to make both sides happy with the transaction. Jagdeep was super helpful throughout the financial process as well, which went smooth. I would recommend anyone to work with these guys because they were helpful, knowledgeable, and trustworthy.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
When I walked into the Mercedes Benz dealership, I was
When I walked into the Mercedes Benz dealership, I was really impressed with how professional and helpful everyone was. David Chao especially made a big difference. He wasn’t just trying to sell me any car; he listened to what I wanted and quickly found the perfect car for me. He made sure I got exactly what I was looking for. David also spent a lot of time showing me how everything in the car worked. He knew all about the car’s features and explained them in a way that was easy to understand. It was clear he wanted to make sure I’d enjoy driving my new car. Jorge was great, too. He made the leasing process easy. Usually, leasing a car involves a lot of paperwork and can be pretty confusing, but Jorge explained everything clearly and took care of all the details. This made the whole process smooth and stress-free. In the end, getting my new car was a fantastic experience thanks to David and Jorge. Their knowledge, patience, and attention to detail really stood out. I felt like they cared about making sure I was happy and comfortable with my new car. Thanks to them, I felt welcomed into the Mercedes Benz family and left the dealership excited to drive my new car. Big thanks to David and Jorge for such a memorable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joanna, we're happy you found our staff to be so supportive during your experience here at Autobahn Motors. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We leased an EQE, our first electric car, and had
We leased an EQE, our first electric car, and had numerous questions and concerns about the transition to electric vehicles. David Chao provided exceptional professionalism and patience throughout the process. He will undoubtedly be our trusted resource for any future vehicle needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jannie, thank you again for taking the time to let us know how we did. We hope you have a great day!
Not so great purchasing experience
Wouldn?t really recommend for used car purchases. I went in to sign a deal for a used 2020 GLB and was told the car was unavailable for a test drive nor was it available on the lot for me to see. I was told by the salesperson this car is in great condition but needed some work done so they asked me to come back a few days later. On my way to the shop, I got a call saying it?s still not ready since they were ?replacing? the bumper so I waited another week. I?ve asked for pictures of the car but they refused to send it to me and also had the audacity to tell me to wait a little longer even after I waited 2 weeks. It took over 2 weeks to even see the car and once I signed and drove off, I realize none of the bumpers were replaced with the back bumper having some major dents and scratches. I don?t understand why I even waited an extra week when they didn?t even replace any of the bumpers or even fix the cosmetic damages. I can say 2 stars for the salesperson for being nice but being nice doesn?t cut it and this was by far one of the worst car purchasing experience. I would recommend everyone to make sure to see the car in person and not be pressured to sign anything prior to that.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Seon, we regret to hear that you had this experience with us. Here at Autobahn Motors, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (650) 631-3094 to discuss ways we can better serve you in the future.
Purchased a used S560 - thank you!
I appreciate all Majit, Jagdeep and their colleagues have done to help with the purchase. My daughter and I had a wonderful experience and looking forward to enjoying the car many years to come!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Purchase Experience
I am very happy with the Service and Franz Krieg, my sales person. Franz was knowledgeable, patient and answered all my questions in great detail. He was charming and made buying a Mercedes a pleasure. I will definitively purchase my next car from Franz again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ernesto
Ernesto at Autobahn was the absolute best associate a buyer could ask for! Extremely honest, down to earth and patient. He made my husband and my experience pleasant, straightforward and very smooth. We got ?% everything we were looking for! Oh yes, and we love our new vehicle! Thank you very much Ernesto!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!