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Autobahn Motors

(1,903 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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The sales team was very easy to work with and followed up

The sales team was very easy to work with and followed up diligently. They worked to get a good deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

This dealership will only be interested with your

This dealership will only be interested with your business until you drive away in your new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, we regret to hear that you had this experience with us. Here at Autobahn Motors, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (650) 631-3094 to discuss ways we can better serve you in the future.

Great service

Fantastic experience! This is not our first Mercedes but first time worked with this dealership. Kareem was very knowledgeable and tentative. He explained the in-car tech clearly and the whole process was pleasant and smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Purchased my car at Autobahn.

Purchased my car at Autobahn. Great experience. Highly recommended! It was great doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

The perfect car buying experiemce

Just bought my second Mercedes from John Vierra. He is fantastic! Clearly explains options, makes recommendations, does not upsell, listens and finds you the perfect car. Couldn?t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

World Class Service.

World Class Service. From the Sales Specialist (Mike P), Sales manager (Feeras), and the wonderful Finance Manager (Krystal). You will be in Great Hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Visited Autobahn to explore SUV options.

Visited Autobahn to explore SUV options. My previous purchase experience on a Sprinter (kudos to Michael) through them made my decisions easy. I walked out with a very competitive price on a 2024 GLS. It was an informed and smooth buying process from test drive to negotiation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent service at the sales department.

Excellent service at the sales department. Michael, P was very professional. Minus one star because of the lady at the finance department, Krystal, S. It was a Sunday night and we paid cash by check and asked to hold the check for 3 days to ensure the money was transferred on time.. She said ok but turned around to deposit the check on Monday. I don't know if she did it in purpose because we didn't purchase anything she tried to sale to us, or was just day dreaming during our paperwork processing and forgot what she promised us. Luckily, our money was able to transfer to the account on time. But the service we received from Krystal was unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great customer service and no high pressure salesman.

Great customer service and no high pressure salesman. Very enjoyable experience. A pleasure doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Review

Kareem was amazing! He walked us through everything so we were very clear as to every step! We highly recommend Kareem Omara!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eugene, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!