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Autobahn Motors

(1,904 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Feeras went out of his way to help with the ordering

Feeras went out of his way to help with the ordering process, to make sure I got everything I wanted, delivering the new car to my house, and giving me a rundown of all new features on my car (even taking several phone calls from me with questions the day it was delivered). Overall very positive experience. Although my financial advisor would have preferred more a of a break on the price, similar to what we got from Berksfield dealership with my last lease :-). but Feeras was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Responsible dealer.

Responsible dealer. Easy to work with. Thanks a lot for such a great experience. Would be looking at another purchase with you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I believe this dealership engages in a practice some

I believe this dealership engages in a practice some people call “bait and switch”. They often advertise an affordable car without publishing an actual picture of the vehicle. However, when I inquire about purchasing the vehicle, their standard response is that the vehicle is their shop for inspection and they’ll call me when I can see it. Of course the dealership never calls. Most times the dealership will ask me if I’m interested in seeing other cars on their lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Larry, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (650) 631-3094 at your earliest convenience and we will do our best to resolve this with you.

Best car purchase experience I have had yet.

Best car purchase experience I have had yet. Staff was friendly, knowledgeable, and honest. The purchase and finance process was straightforward and efficient. This is a reflection of the people that work their and their leadership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Professional, on-time, informed, non-pushy, made me feel

Professional, on-time, informed, non-pushy, made me feel at ease, and was helpful throughout the entire procedure. Be patient with me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent service, will only buy here moving forward.

Excellent service, will only buy here moving forward. Staff was excellent to work with. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

The customer service received by the entire Autobahn team

The customer service received by the entire Autobahn team and attention to detail was excellent. We are a first time Mercedes buyer but based on the positive experience, this will not be our last one. In particular, I would like to extend our gratitude to Franz and Fuad for making this a very seamless purchasing experience - they were terrific and very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Cooper was great.

Cooper was great. We really enjoyed working with him. Crystal was great as well. We really appreciated their kindness patience and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Very helpful the manager and the salesman and very

Very helpful the manager and the salesman and very experience and knowledgeable very clean when they presented

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Professional, attentive, knowledgeable, not pushy, felt

Professional, attentive, knowledgeable, not pushy, felt comfortable, helpful during the whole process. Patient with me and my wife.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!