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Autobahn Motors

(1,905 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Autobahn dealer is top class.

Autobahn dealer is top class. Staff is knowledgeable. No hard sale. Of course, every business needs to make money to survive. They provide excellent service to make you feel great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gle, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service from David and the staff.

Great service from David and the staff. It is my fourth lease with him. highly recommended if you are looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Clee, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

They are very professional and nice.

They are very professional and nice. That’s why I bought two new cars from them together

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Good experience with Kareem, John, Andy and Jagdeep.

Good experience with Kareem, John, Andy and Jagdeep. Like this location 5 star customer services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Leon, thank you for your kind review; we are happy to pass along your comments to the team here at Autobahn Motors! We look forward to your next visit! Take care!

LONG WAIT

Buying the car was easy. I was buying a used car and I gave them the amount I was willing to pay and they accepted without issue. The problem was paying for it. I planned to pay cash. No loan. All that was needed was for me to sign some papers and my check book. WAITED 2 HOURS just to be called to the processing office. Once there, only needed less than 10 minutes bc, like I said, I just need to sign some papers and my check book. It shouldn't have taken over 2 hours to pay cash.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Phan, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing to give us another chance, please reach out to us at (650) 631-3094 to speak to our manager directly.

Superlative customer service and highly professional

Superlative customer service and highly professional staff! It was an awesome pleasure to deal with David Chao in the sales department. Great attention to detail and always prompt and courteous with his replies. I bought my Maybach all the way from Orlando, Florida. David coordinated everything so well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I like to come back to this location again.

I like to come back to this location again. Coco Yu has a very nice personality and she explained step by step the procedure of the sale transaction before we complete.the sale documents. Coco tried to meet our needs and help us to find the car we looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Staff here are very efficient and nice.

Staff here are very efficient and nice. I visited several dealers before and finally decided to buy my cars from this because their professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cao, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

I was very impressed with the how friendly and fast the

I was very impressed with the how friendly and fast the experience was. Vikram was so helpful and I felt very welcome even though I felt intimated by the appearance of the place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Chichi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Loved the new car buying experience

Francisco (salesman) was superb salesman. He helped tremendously. Stayed late after work on 2 evenings, simply to help me assess the car and buying options better. Andy (sales manager) also was very helpful in helping me understand the real costs for the company. Jagadeep (finance manager) is also a very knowledgable, experienced and smart finance manager. The Pantry is nice as well, love your hot chocolate. And you always have smiling polite people at reception at all the times. Absolutely loved the whole browsing, test driving and buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Autobahn Motors! If you have any further questions, please give us a call. We're always happy to help!