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Autobahn Motors

(1,923 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 841-9677 (888) 841-9677
Used (888) 842-0413 (888) 842-0413
Service (888) 843-3514 (888) 843-3514

Reviews

(1,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autobahn Motors from DealerRater.

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Service experience

Made appointment on-line. Ease of doing so. Service tech was extremely professional, friendly, and knowledgeable. Service was prompt. Loaner car was available. My vehicle got the attention it needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joseph.rodrigues, thank you for taking the time to leave a review for us at Autobahn Motors. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Change Sun Roof

He is very good service and good expenses my car problem. I will recommend to my friends and I will come again when my car has problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!

Very good experience

Fast and Professional service, also I was provided a loaner car. Service was done on time and my car was returned and clean. Thx you much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

So the buying the vehicle (paperwork) was good, but I am...

So the buying the vehicle (paperwork) was good, but I am very disappointed at the quality of the vehicle sold. I purchased a certified pre owned 2017 C300 and drove 3 hours to pick it up from them and 5 days later the motor blew on it. Now with that being said I think if anything was wrong with the car it would be caught during the inspection to make the vehicle certified pre owned. This is the reason for the low star review. Sales people were very nice, but I am guessing technician wise not very happy with them. Now the cars is in the shop and I have no loaner car to use. Best thing about it though its under warranty still. So after them going above and beyond to have my vehicle fixed by them, and driving me down a loaner car and delivery my car after the work was done. I would have to say I am going to recommend them to everybody. Great customer service and good people there. Thanks again. Also Njck was awesome to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Autobahn Motors initially, but understand that our team has since worked to try and rectify the situation. Our Service Director, Nick Serrano, made the 382 mile round trip to deliver the vehicle to you as we want to ensure we d o everything necessary to leave our guests happy and satisfied. If there is anything else we can do to assist you moving forward, we are more than happy to do so, and can be reached at (844) 896-1944. Thank you again for taking the time to leave us this feedback and allow us to improve our services. We hope you have a great day!

Great experience

James Molakides did a great job of balancing the need for the dealer to make a profit and being my advocate to make a deal happen. Once deal agreed, I was able to drive off the lot the same day with the G63 I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lewisl, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Autobahn Motors in Belmont--an excellent review

I needed to have an airbag replaced because of a recall. The dealership reached out to me and scheduled an appointment promptly when I wanted it. The facility was excellent and clean. They took good physical distance precautions and the staff wore masks. The service team identified a few other issues with my car which were taken care of while the car was in the shop. I had a loaner car while they worked on my car. Overall, I had an excellent experience. My customer relations guy-Johnny--was especially helpful and kept me informed along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dan K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. Please let us know if there is anything else we can do for you; we are more than happy to help!

Going to Autobahn Motors is like going to the best Dealer...

Going to Autobahn Motors is like going to the best Dealer in the U.S. I have been visiting Autobahn for 4 years and have purchased a car for my grandmother here. If you have a chance to buy a car ask for Jonny V and if you need service ask for Johnny Lam. These two are the best and will always be honest with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Varemr, we're happy you found our staff to be so supportive during your experience here at Autobahn Motors. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Recall Air bag and tire replacements

Thank you very much. The Service people were very nice, professional, accommodating, and respectful. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rosalinda De Dios-young, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Everyone at autobahn was very professional from the young...

Everyone at autobahn was very professional from the young man that checked me in to the cashier and I appreciate my car being washed. Thank you and stay safe and health!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jsanchez6263! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Service call to correct C350 recall notice.

Work was clean. Car was picked up and delivered to my home. The delivery person was properly garbed with face mask and gloves, important in this time of COVD-19 avoidance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

F_nguyen8, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We are always more than happy to assist you if anything else comes up. Take care!