Reviews
Service
I took my car in for a recall service, quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
Replacing defective battery
Under staying home mandate, this repair was done quickly. The car was towed in and returned by their staff. I did not have to go out of home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
J Wang, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Recall recap
The Dealer service advisor contacted me to see if there were any service pending or overdue. I informed him nothing was pending but I was still waiting for my replacement air bag. The adviser was kind enough to check the status on the replacement part and within 30 minutes he got back to me and told me they had it in stock and would be able to perform the replacement that day. What more can you ask for then instant service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Vortisi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
I was thrilled to receive a reminder call from Autoban to...
I was thrilled to receive a reminder call from Autoban to come in and have my car serviced . The service was top cabin ! Nick was outstanding !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi 4lesters! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
BEST DEALERSHIP HANDs DOWN
This company is so high tech. They pick it up for service. Please send me detailed reports including whether things need to be fixed or not or are within range. They are fast. They are fair price. Love these guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
Very efficient, excellent remote communication tools,...
Very efficient, excellent remote communication tools, such as app based scheduling, and delivery of updates by text and invoice by real time email. Also great customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
Love the service, love my car
Thank you Mercedes team for amazing assistance with my vehicle and luxury service. Customer service 10/10 !!! People are working hard to keep this professional and at the same time friendly vibe. Thank you service team for working and helping us during covid 19. Excellent service. Thank you Johnny Lam for today's assistance!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
Mercedes glc
Ernesto has always been amazing to us. He?s the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
Service
Outstanding service! Prompt excellent high quality service! Johnny Lam is the best! He goes the extra mile for the client each and every time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
Expensive but hi quality
You get what you pay for little pricy but you know it?s done correctly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John Aitken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. Please let us know if there is anything else we can do for you; we are more than happy to help!