Reviews
Ryan Brown, provided me with excellent service on my...
Ryan Brown, provided me with excellent service on my recent visit to Flatirons Subaru. I have come to expect nothing less than excellent service at Flatirons. If you need a new Subaru go to Flatirons and if you need good service at Flatirons see Ryan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave Ryan this positive review! We are so glad that he and the team continue to provide you with the top-notch service that you so much deserve! We are honored to have earned your kind recommendation. We wish you safe travels, and we look forward to providing you and your vehicle with the best care in the years to come!
I worked with Kyle Hoffman and let me just say 11/10! He...
I worked with Kyle Hoffman and let me just say 11/10! He made me feel at home and made sure I was comfortable with everything and anything! If I had a question he couldn't answer he would write it down and got me the answer by the end of the day! I went in not knowing want I wanted and I test drove my dream car (WRX) and I fell in love. He got me into my dream car with the payments I wanted as well. If I had to do it all over again I would. If you ever go here make sure you ask for Kyle because he will make you feel like a friend and treats you like a family member.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eli, Thank you for taking the time to share your wonderful experience! We are honored to have had the opportunity to work with you, and we are so glad that Kyle could make you feel like the valuable customer that you certainly are. He will delighted to know that you deeply valued his assistance with your special purchase and that he earned your kind recommendation! Congratulations on your new Subaru WRX- on behalf of Kyle and the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Sarena is amazing and has great costomer service. This is...
Sarena is amazing and has great costomer service. This is the second car she has been my salesperson and I woukd strongly recommend her expertise
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that Serena continuously provides you with the top-notch service that you deserve. She will be honored to have earned your kind recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of Serena and the entire team!
Thanks Moses Valdez for awesome service when I was in for...
Thanks Moses Valdez for awesome service when I was in for my oil change! Moses was friendly and efficient and clearly pointed out the results of the inspection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Moses this 5-star review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Moses and the team may serve you again!
Serena was super helpful, very knowledgeable and awesome...
Serena was super helpful, very knowledgeable and awesome to work with. I have no reservations about recommending Flatirons Subaru or Serena Pokowitz. Plus our new subie is awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are overjoyed that Serena provided you with an A+ experience, and we are honored to have earned your kind recommendation. Congratulations on your new Subaru- on behalf of Serena and the entire team! We hope to see you again when the time comes for your vehicle's first service.
Mark Berger was extraordinarily supportive throughout my...
Mark Berger was extraordinarily supportive throughout my purchase experience. He embodies the aspiration of H.E.A.R.T. (That’s: Honesty, Empathy, Appreciation, Respect, Trust:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that Mark provided you with a 5-star experience, and we appreciate you taking the time to leave him this positive review! He will be honored to know that you deeply valued his assistance with your special purchase. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!
Mark Berger was terrific to work with. Friendly,...
Mark Berger was terrific to work with. Friendly, efficient, and responsive. I'm very no-nonsense when it comes to buying a car, and he worked with me on my terms to get me into a Subaru Forester Limited with as little fuss and wasted time as possible. Very accessible for questions and follows up with everything. In fact, everyone I spoke to during this process was been helpful and efficient, and at no time did I feel like anyone was attempting to lie to me or take advantage of me. Not like other dealerships in the area, one of whom sold me a car and then told me I would have to pay extra for the key after I'd written the check. I would happily go back to Mark Berger and Flatirons Subaru for my next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review, and congratulations on your new Subaru Forester Limited! We are delighted to hear that Mark took great care of you and made your overall experience so smooth and efficient! We couldn't be more honored by your very kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Mark or the team may help you with!
Third time I have brought in daughters car for service...
Third time I have brought in daughters car for service and they are awesome to deal with, especially Jen. She goes above and beyond to keep us informed and the cost. Like other dealers we went to previously, they did not try to tell us we need service when we could wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! It is our pleasure to serve you, and we are happy to hear that Jen took exceptional care of you once again. Your safety and satisfaction are our utmost priorities, and we will certainly provide you with nothing less than the same quality and pressure-free service in your visits to come!
Mark was very professional. Answered all of our...
Mark was very professional. Answered all of our questions before and during our visit. Mark made sure to present the vehicle in the best manner possible. He explained benefits of the additional warranty...which we purchased. We drove six hours to buy the car...Mark made it easy and comfortable. Best salesperson that I’ve ever dealt with...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share this excellent review! We are honored that you took the time to visit us, and we are so glad that Mark provided you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle- on behalf of the entire team! We wish you the safest of travels until we meet again.
My salesperson, Mark Berger, was the most friendly and...
My salesperson, Mark Berger, was the most friendly and efficient car dealership representative I have ever dealt with. I knew my lease was ending in a couple of months, so i stopped by just to collect information. Within 2 hours, I drove away in my new 2021 Forester. I was delighted with Mark's friendliness and professionality. it was the first time in my life when buying/leasing a new car was actually pleasant. It was a no hassle afternoon, and I adore my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Subaru Forester! We are thrilled that we had the opportunity to do business with you, and that Mark could provide you with the remarkable experience that you so much deserve! It is a pleasure to hear of your satisfaction, and we are so excited for you to enjoy your new ride!