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Flatirons Subaru

(1,366 reviews)
Visit Flatirons Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 5 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 261-1621 (888) 261-1621
Used (888) 271-9968 (888) 271-9968
Service (303) 569-6204 (303) 569-6204

Reviews

(1,366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flatirons Subaru from DealerRater.

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Serena made buying a new car wonderful and easy! She...

Serena made buying a new car wonderful and easy! She explained everything so i could understand what was happening and i walked out with a brand new Subaru!! Worth the drive from Casper Wyoming for the awesome experience from Serena !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came for an oil change and met Rachel as my service...

I came for an oil change and met Rachel as my service manager. She was prompt in getting me checked in, and when the oil change was complete she notified me that a brake light bulb was out, so I had that replaced. She was prompt and friendly and the service was completed in the estimated time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From start to finish, Kyle Hoffman was wonderful to work...

From start to finish, Kyle Hoffman was wonderful to work with. Prior to visiting Flatirons Subaru, Kyle was responsive and worked with us closely over phone/email. He answered all of our questions in a timely manner so that we felt comfortable and prepared when the time came for a test drive. He was also friendly and knowledgeable, and took the time to clearly explain our options without pressure. The process was quick and smooth thanks to Kyle and Shae Hansen, and we drove away with a beautiful Crosstrek. We're so happy with our experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kyle was really great and helpful I went into the...

Kyle was really great and helpful I went into the dealership not knowing what vehicle I wanted to purchase he was very informative and knew everything about any Subaru that was on the lot. He had a good attitude and was never disrespectful or pushy about purchasing anything . In the end he made buying a vehicle fun and exciting and not stressful at all . Happy with my new WRX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I'm a long-time Subaru customer and know what I want. I...

I'm a long-time Subaru customer and know what I want. I was really clear about how I wanted to negotiate, and Luciano treated me the way I wanted to be treated: as a devoted, loyal repeat customer. He has a very bright future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyle has been awesome to work with. He is knowledgeable...

Kyle has been awesome to work with. He is knowledgeable and extremely trustworthy with a no pressure style. Even when we decided to go with a different make he was incredibly gracious. We will be back and do business with Kyle again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kyle Hoffman provided A1 quality service when I bought my...

Kyle Hoffman provided A1 quality service when I bought my Crosstrek from Flatirons Subaru. He made the whole process quick, easy, and clear. I would highly recommend asking for Kyle when looking for a car at Flatirons Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Haven’t had the best experience with salesmen in the...

Haven’t had the best experience with salesmen in the past. As a younger woman I frequently feel intimidated and like I have to go in “fighting for my rights” when buying a car; I honestly put off buying a new car for nearly a year due to a bad experience with a pushy Subaru salesman in Cleveland. Mark was totally different. He’s not the type to throw a bunch of information on savings your way and make you feel like you need to make an immediate decision. Very calm and patient and honest about the car’s history and potential flaws. The car was slightly used and had a small scratch that Mark offered we could have painted over. He gave me a great/honest deal with my trade-in and listened to me when I spoke of its value. I honestly couldn’t have been happier with the transparency of the entire sales experience. I’ll have to return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

McKenna Gaughan at Flatirons Subaru is just the best! She...

McKenna Gaughan at Flatirons Subaru is just the best! She was extremely communicative, courteous, and patient as we worked through buying a car. She has a low pressure sales approach and was very knowledgeable. When we were ready to talk numbers she gave us detailed sheets breaking down each car's cost. Would highly recommend working with McKenna!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After having shopped extensively in the Denver area, we...

After having shopped extensively in the Denver area, we contacted on-line sales associate (Serena Polkowitz) regarding purchase of a Subaru Legacy. The following morning, we scheduled a site visit to the Flatirons Dealership in Boulder. Serena was extremely helpful and knowledgeable about the Subaru Legacy. After our purchase that day, Serena spent between 30 to 40 minutes reviewing all the features and electronics. She made the whole car buying experience easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.