Honda of Downtown Chicago

Es un dealer grande muy bonito, muy bien ubicado, con excelente atención, servicio y amabilidad de sus empleados

Very unprofessional, did not even show us the car. Made us sit there from 7:30pm till 9pm. Had all sorts of lies prepared. Forcing upon us fees and internal warranty's. First they said the car is on the way, the salesman said it was a great car and he drove it around earlier today, and that we will love the car. Then after an hour they come back saying we won't be able to bring the car because it's not here. Then they come back and say oh we checked and there is a suspension issue so you have to pay that out of ur pocket $2000 and we will certify the vehicle. Scammers, fraudulent, bait n switch tactics, only care of their pockets not the customer. And when the customer says something they come back making you feel like you are at fault. They only want people buying from them who they can hustle out of their money. Don't waste your time. Did not show car Worked on numbers Forcing to PAY $1000 for inspection fee Forcing to PAY honda warranty 100 days / 5000 miles for $2000 Changed the warranty to SUSPENSION issue for $2000 that we have to pay Removed the car from online and said its not available since this morning Made us drive from naperville to downtown for 2 hours by saying car was there. When we got there they couldn't show the car and said it was at millineum park. Very strange people working there. They say they are helping but it's all fraudulent tactics. Tell your friends and families don't waste time.

Downtown Honda is a rip off. They charge you fees to look at your and then give you a price to repair your car, and once they repair it , you have to take it back for them to repair it again. The sales agent won't return your calls. Someone from dealership cut my driver side seat and no one has returned my calls regarding this incident. Stay away from Downtown Honda.

Poor phone etiquette. Drove almost 5 hours because used car manager said I was approved and I wasn’t. Wasted whole day on travel and time for nothing. I would never recommend this dealership!!!

They invited me to the dealership and the car was already sold, they wasted my time , just fooling me

I purchased a used vehicle for my son . Working closely with David Looze was a great experience. He helped make the process smooth, efficient and was very professional. I would work with David for future purchases.

Very bad at tire repair service. They told me My tire not repairable and have to replace but I took it to small random tire shop and for 15$ in 10 minutes they repaired for me

Excellent attention and service! Luis is really great! The whole process was very good and very fast!

Thanks to Darrius Dorsey who again has been a wonderful, professional and friendly service consultant!

My car was due for an oil change and I drove it to Downtown Honda Chicago and also for maintenance check service. I would like to say thank you to Giovanni who take care and assisted me with regards to my car needs.He is always upfront of what needs to be done and explains everything clearly.