Reviews
friendly on the phone and in person. fast check in....
friendly on the phone and in person. fast check in. faster check out. service completed was satisfactory. liked the sign and keep pen, to keep covid down. coffee great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great Service As Always‼️My Tire was replaced with...
Great Service As Always‼️ My Tire was replaced with accuracy and at a great price ‼️ All of concerns were addressed ‼️The Service Department Is Top Notch‼️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Details are good. Product knowledge is good service is...
Details are good. Product knowledge is good service is good. Clean. Lots of choices in vehicles. Staff is very friendly and polite . They follow up to see if you need anything more
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The bumper repair was better than expected, they did a...
The bumper repair was better than expected, they did a great job. I thought they would touch it up but the sent it out.Matt did a good job keeping me informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The sales and service staff are always courteous...
The sales and service staff are always courteous professional and friendly. My car is always returned well serviced and clean. Though I typically wait the shuttle service is always offered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Service is always impeccable! All questions were...
Service is always impeccable! All questions were answered and I was in and out within an hour as promised. Car wash is a plus! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I had an oil change and was told by phone $38 and when I...
I had an oil change and was told by phone $38 and when I arrived it was $44 and when I checked out it was $48. Questioned the $3.. and some change for misc fees. I was unhappy with the many discrepancies and didn’t really get a clear answer from service rep or check out person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Went in for an oil, change, tire rotation, and tire...
Went in for an oil, change, tire rotation, and tire repair. Everyone was super nice. I was in and out in a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent service department gets job done timely and...
Excellent service department gets job done timely and very helpful crew. Responds to questions in timely manner and always helpful listens and resolves issue got me tow truck within the hour of my call
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I’ve looked almost a year and finally found the car I...
I’ve looked almost a year and finally found the car I wanted. Thanks for the great deal! It was a very smooth purchase process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com