Reviews
Great sales team, and trustworthy.
No pressure sales team that was willing to go the extra mile to get me in the car I wanted. Ike and Pat are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane, we appreciate you giving us this review and 5-star rating! Ike and Pat are a great addition to our sales team and we're glad you had the opportunity to work with them. Going the extra mile for our customers is something we take great pride in. Our customers mean everything to us and we are glad to have you as a customer of Joe Rizza Acura. Thanks again and we look forward to seeing you again soon. Take care! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Exceptional service
As always I was waited on right away. The loaner was brought out quickly.I received a call when my vehicle was ready and I picked up my car with no problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Joe Rizza Acura for your vehicle needs. We look forward to serving you again in the future! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Simply the Best
My 2005 TL runs like the day I bought it new from them. Service to Parts (Ted, Brad, Matt, Charlotte, Chris and others), it doesn't get any better!! jgk
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Best Car Buying Process & Service Ever!
Looking for a car since Sept. 2014, I was frustrated. Joe Rizza Acura made this experience special and easy. Great Service & Team! Love the teamwork!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
L, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and special, and we believe that's how every car buying experience should be. We look forward to seeing you soon and hope that you enjoy your new car! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
OUTSTANDING SERVICE & WORTH THE DRIVE!!!!!
We have owned Acura's since 2004, I have an RDX and my husband has an MDX. I have been to all the dealerships in the area and the Service Department and service from Matt Fondren is outstanding! It's amazing how different all the dealerships actually are. Even though I could go to the McGrath Acura dealer 10 min from my house Joe Rizza is worth the drive! They are honest, pleasant, really accommodating to make an appointment, they always have my car done when they say it will be and explain everything that will be done. Definitely worth the drive!!!! Also, we have bought many new cars through the years and Jerry Johnson makes the buying experience exciting and very easy as well. We will definitely buy Acura's from this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you giving us this review and 5-star rating! We're glad to have Matt and Jerry on our team and that we could provide you with a great experience. We are truly dedicated to providing quality customer service in all areas of our dealership. It is great to know you have been doing business with us for the past several years. Going the extra mile for our customers is something we take great pride in, and we are glad to have your vehicle given back to you always in excellent shape. Our customers mean everything to us and we are glad to have you as a loyal customer of Joe Rizza Acura. Thanks again and we look forward to seeing you again soon. Take care! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Great Service and helpful Reps
Everyone was so helpful. I needed an oil change, and the representative that assisted me was very helpful and explained everything to me before and after my service was complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Kierra! I'm very happy to hear that our staffs were of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Facility is very attentive to customers service.
The guy that washes the is the best. He does a superior job and is very courteous to customers. Service people answered any questions I had.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Acura. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If there is anything more that we can do please come back and see us again. Take care! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Superb service
Sales person Denise is always professional, caring and kind! This is my third Acura and I will only buy through Denise! The finance manager Pat was extremely kind as patient, he was thorough in explaining everything to me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doris, thank you for your kind words about Denise and Pat at Joe Rizza Acura. We're glad to hear we could provide you with a professional experience. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you taking the time to leave a review. Thanks for the loyalty! We look forward to work with you again in the future! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Quality From Beginning to the Future
The caring, listening, and reacting skills of everyone with whom I met. I've purchased at least 5 cars from you and have always felt that way. Not only is your selling of cars (Denise has been my agent) but your service department is outstanding also. Thanks to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carole, thanks so much for this 5-star review about your purchasing experience! We always enjoy hearing from our customers. I am pleased to hear that our team, especially Denise has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care in all areas of our dealership, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your needs! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com
Great service and very clean facilities.
Friendly customer service person greeting you as you pull your car in to be serviced. The show room and waiting area is very clean. My car was hand washed and very clean when the service was completed. When we purchased my wife's 2013 Acura TL and my 2014 Acura ILX they had the lowest price I shopped.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I really appreciate you taking time to write this nice feedback about our dealership, Steven. We focus on providing prompt service as well as being friendly and professional. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we can do for you just give us a call! Best regards, Nora Rizza- Customer Service Manager- nrizza@rizzacars.com