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Joe Rizza Acura

(2,295 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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the service dept is excellent Very professional and and...

the service dept is excellent Very professional and and they explain what was done.When I buy a new car it will be from Joe Rizza Acura because of the service dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joe Rizza Acura. We look forward to having you as one of our valued customers for many more years to come!

Service representative was professional and had car...

Service representative was professional and had car serviced in a timely manner even without appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Service advisors very professional and courteous. Brought...

Service advisors very professional and courteous. Brought my car in for warranty repairs. They were completed and was asked if car wash was needed. Nice work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

nicest people everI bought my Acura from a different...

nicest people ever I bought my Acura from a different dealer and they treat me like one of their customers They helped me with warranty claims and their location is always clean especially now is more important than before during COVID-19

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

One of the best dealerships to work with, from purchasing...

One of the best dealerships to work with, from purchasing a new Acura to the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that you've had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

Appointment was at 1:00…I got there at 12:55 and was seen...

Appointment was at 1:00…I got there at 12:55 and was seen right away. Got out in a little over an hour. Great, quick service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Joe Rizza Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

The best ….service .price always the best…the best dealer...

The best ….service .price always the best…the best dealer ship…can’t go wrong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a five-star rating. We appreciate your business, Tom. Our team looks forward to having you as one of our valued customers for years to come.

Excellent.. all needed services done, explained well by...

Excellent.. all needed services done, explained well by Chris, expedited in time, got back my car as good and clean as a new car. I prefer Joe Rizza because your executives recommend needed services only and they do not intimidate customers to do anything extra , just to make money. (since I got a Honda too!) My car was due for differential fluid service per service reminder, but Chris told me that I did that a little while ago and can be done next time.. a very rare excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Always satisfied with service and there personality....

Always satisfied with service and there personality. Makes me feel comfortable every time I visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Staff is consistently very professional in their line of...

Staff is consistently very professional in their line of work. They are knowledgeable and dependable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business, Marianne. We appreciate you taking the time to leave us a five-star rating. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.