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Joe Rizza Acura

(2,295 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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The car sales women that help sell the car to me was...

The car sales women that help sell the car to me was excellent but the financial specialist was very unprofessional, she really tried to rush me and wife through the financial paper work signing instead of explaining everything to us when we ask questions before we signed the paper work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to submit a review. We take pride in good customer service and are happy our sales team was such a big help however regret that you were disappointed with the finance portion of your experience. If you would like to further discuss your concerns, feel free to contact me at your convenience.

Always friendly and thorough. Has cared for my car for...

Always friendly and thorough. Has cared for my car for 13 years and has kept it running without any problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

Very friendly service writers and knowledgeable in their...

Very friendly service writers and knowledgeable in their products. And accurate on the wait time .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Ted was able to help, and we hope to see you again!

Friendly and helpful service. They facilitated towing my...

Friendly and helpful service. They facilitated towing my vehicle. They even repaired something at no charge which I had intended to fix myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

Consumer response

Thank you for the great service! The next time I am in the market for a car I will look to Joe Rizza first. Thanks again!

Great service. The mechanic was able to detect my car's...

Great service. The mechanic was able to detect my car's problem immediately after the test drive. The staff is always kind and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review, Linda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Great service staff to work with. Always friendly,...

Great service staff to work with. Always friendly, courteous and professional. Wouldn’t go anywhere else but here to service our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

The staff is always friendly courteous helpful and they...

The staff is always friendly courteous helpful and they explain what they do to the vehicle which makes me coming back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Everyone is really nice. It was a fast and easy oil...

Everyone is really nice. It was a fast and easy oil change thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review. We appreciate you choosing Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

Great service. Experience was better than I expected....

Great service. Experience was better than I expected. Will definitely bring my car back for service again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

Always a great service experience. Top Notch advisors...

Always a great service experience. Top Notch advisors and Mechanics. Experience with Acura repair and Maintenance are tops every visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.