Reviews
customer service always priority. New service person did...
customer service always priority. New service person did well. A great service team. Excellent! Matt and Chris always great too. Love the car wash
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
The worse; I trusted them in everything regarding my car,...
The worse; I trusted them in everything regarding my car, but they weren’t able to just be honest; they would have had me killed on the road, and I will never forget that
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
I always feel like I am getting quality service when I am...
I always feel like I am getting quality service when I am at my Acura dealer’s service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!
Thank you Ted for your service and for making it right. I...
Thank you Ted for your service and for making it right. I appreciate what you did for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Ted had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.
Profession, friendly and pleasant staff.Timely,...
Profession, friendly and pleasant staff. Timely, efficient and quality service. Comfortable accommodations while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback. We're glad you had such a pleasant experience, and we look forward to seeing you again here at Joe Rizza Acura!
It took 2 plus hours to replace a part in the radio and...
It took 2 plus hours to replace a part in the radio and plug a tire. Brakes were not repair and the squeaking is now louder.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear that you didn't have a completely satisfying experience. Please don't hesitate to reach out to us directly, we would appreciate the opportunity to address your concerns. We sincerely value your business and hope you will give us another opportunity to serve you.
Nice Friendly Professionals NO PRESSURE TO BUY Will go...
Nice Friendly Professionals NO PRESSURE TO BUY Will go out of their way to explain all options from purchasing to leasing.. A big thank you to Rick Lara sales rep. made the entire process nice and easy and his knowledge of the RDX and all it's options is so helpful in getting you familiar with your vehicle... Great Dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new Acura RDX!
It was good Customer service I really like how y’all...
It was good Customer service I really like how y’all Operate y’all Business
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dashawn, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
No problem I will be coming to y’all for me things I need done on my car
Service is prompt & efficient. Personnel keep you updated...
Service is prompt & efficient. Personnel keep you updated on any changes or adjustments that are needed with your service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!
A reason for buying a car at Rizza is the service...
A reason for buying a car at Rizza is the service department from top to bottom
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again.