Reviews
The service department, whether its for a routine oil...
The service department, whether its for a routine oil change or something more serious like frozen brakes due to the ice and snow this past winter, are always very polite, and quick with the repair, inspection, or response.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Matt is what that service deartment is all...
Matt is what that service deartment is all about! Helpful. - Knowledgeable - Friendly Makes sure the job is done right !! Great mechanics. - Great girls at the desk
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Incredible customer service. Fast friendly service and...
Incredible customer service. Fast friendly service and great explanation of services done and services looked into. Very clean waiting room and restroom as well. Would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The joe rizza staff have always treated me with courtesy,...
The joe rizza staff have always treated me with courtesy, efficiency, & speed. I always feel welcomed & respected by all of the staff. The speed of checking my car & changing the oil or whatever work is completed, is awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
GREAT EXPERIENCE - GREAT DOING BUSINESS WITH - VERY...
GREAT EXPERIENCE - GREAT DOING BUSINESS WITH - VERY COURTEOUS AND KNOWLEDGEABLE - PLEASANT - THIS IS OUR SECOND ACURA FROM THIS DEALERSHIP WILL CONTINUE TO DO BUSINESS WITH THIS RIZZA TEAM IN THE FUTURE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great customer service. Speedy service. They got me in...
Great customer service. Speedy service. They got me in and out for an oil change quickly. They do a great job of keeping you informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joel, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Every time I go get service done in my vehicle everyone...
Every time I go get service done in my vehicle everyone is always pleasant. I also like that the waiting time is short & the tech tells me how much longer it will take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for putting your trust in Joe Rizza Acura! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Pleasant Team. Brought my car in for a oil change and...
Pleasant Team. Brought my car in for a oil change and had them take care of a couple of other things. Will be back. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your great review, Mirza! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The service people were very friendly and helpful. My car...
The service people were very friendly and helpful. My car was also washed and vacuumed before it was returned to me,it looked like new
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Came to Joe Rizza late Friday evening close to 730pm. Had...
Came to Joe Rizza late Friday evening close to 730pm. Had made appt to c a Used car. Was coming from far but they said to come in n glad I did. Dave our salesman met with us n had car ready for test drive. I tested it, checked it out n was exactly what I wanted. Very clean, they must've detailed it. After test drive, came in, worked on a deal as I was trading my car for it. Was a little lower for my trade than I wanted but they came down in their price to make it worth it. I felt their price was very good n couldn't b happy with the SUV I got. Dave n Alyssa were fantastic n made everything easy n quick. Fastest deal ever, thank u guys to make it happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review and for traveling to Joe Rizza Acura from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com