Reviews
Good peopleThey went above and beyond my requests.Will...
Good people They went above and beyond my requests. Will return for more service and possibly a new vehicle. Part was not available, (not their problem) yet the assured me that I had transportation available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!
Great service at Joe Rizza Acura in Orlando Park. Matt...
Great service at Joe Rizza Acura in Orlando Park. Matt and Chris are always friendly and accommodating but the pricing could be lower. Thank you, Mary
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I went alone there by myself and felt a little bit...
I went alone there by myself and felt a little bit nervous how I was going to test a car.Mr.Dumas was great.He went with me for testing a car and showed me all about the car and technology in it.He made me feel very comfortable.Alyssa was nice.After I decided to buy that car.I talked about other car.She listened and no rush if I wanted to try the other car.They were patient and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Gerard, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I had a very positive experience with the service...
I had a very positive experience with the service department. I will definitely be back and have no problem referring others as well. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
This location is very professional with high quality...
This location is very professional with high quality services. Everyone is willing to work with you to solve all of your car concerns. The Acura team is very helpful and friendly Everytime I've been there the staff is very genuine and resourceful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
My visit was great. The wait time was only about an hour...
My visit was great. The wait time was only about an hour and they were kind enough to include a car wash and fill my tires with air during that time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review, Marla! We are so glad that we had the opportunity to provide you with a positive service experience at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.
I love getting my Acura MDX serviced at Joe Rizza Acura....
I love getting my Acura MDX serviced at Joe Rizza Acura. The prices are reasonable and the staff is great. Chris was very professional. He’s the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
The service advisor was very polite and explained...
The service advisor was very polite and explained everything that was going on and what work would be done. I was taken in right away and was out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Matt the service advisor was, and always is courteous &...
Matt the service advisor was, and always is courteous & helpful. The car was finished pretty quick. I’ve never had bad service from this department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you, Linda. Quality customer service is always our number one priority, and we're happy to hear Matt has met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!
Very satisfied with the service department Ted and Matt...
Very satisfied with the service department Ted and Matt explained everything to me and how long it would take very professional people to work with they were outstanding very satisfied customer and I’m not easy to satisfy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!