Reviews
Service never called me back body shop brought car back...
Service never called me back body shop brought car back three times bob never called me back put rear deflected on now leaks inside of cartoon a week to do front bumper
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had an appointment at 8:30 in the morning I came in...
I had an appointment at 8:30 in the morning I came in early about 20 minutes early the crew was very nice and they took me in about 20 minutes earlier they were very very accommodating they even asked me if I wanted my car washed after having the the airbag replaced due to the recall for the 2001 Acura I will return to the dealership in future I was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Al, we are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
They crew here are very pleasant and knowledgeable I...
They crew here are very pleasant and knowledgeable I like that the value my time By being efficient Service department lets you know what you need o keep your vehicle running sufficiently Great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Acura was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Matt is good guy !When call him , he remember meAnd...
Matt is good guy ! When call him , he remember me And every time kindly explain . Then appoiment time is flexible And close with m y house
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent service and quite friendly staff!!! Love the...
Excellent service and quite friendly staff!!! Love the communication between staff and customer! Would be very comfortable returning for service issues!!! Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great customer service. It was quick and painlesss. They...
Great customer service. It was quick and painlesss. They gave me multiple options. They great things set up to prevent the spread of covid. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
This is the second Acura that I purchased from Joe Rizza...
This is the second Acura that I purchased from Joe Rizza Acura this year. Tom Schultz was great to work with when I purchased my daughter’s 2020ILX. As a result, I contacted Tom when I decided to replace my 2010 MDX with a 2020 MDX.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I took the car in for an engine light and and the people...
I took the car in for an engine light and and the people at Rizza diagnosed the problem and explained to me exactly what had to be done. Since I had to leave my car they offered me a loaner while mine was being worked on. Chris kept in touch with updates and let me know when it would be finished. When I picked up my car it ran just fine and I couldn't be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great dealership, Denise, General Manager Pat, and...
Great dealership, Denise, General Manager Pat, and Finance Manager Lucas took care of me well and made sure I was happy with my purchase and knew everything about my new car. Thanks for a great experience guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Everyone was polite and courteous. Using Truecar removed...
Everyone was polite and courteous. Using Truecar removed haggling and improved the speed of the overall process. A bigger color selection would have been appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com