Joe Rizza Acura

Always kind and reasonably price. Great service very clean, but it’s time to renovate the waiting room in comparison to other luxury car waiting areas.

Their service and service personnel treat you like family. From the time you drive up and get out of your vehicle, you get that warm feeling that your vehicle will be taken care of as if it was their vehicle.

Service was good just wish they opened a little earlier. Got there at 7:45AM and they literally opened the door at 8AM on the dot. 3 other cars behind me waiting to get in also.

Very good staff I will recommend to buy with Joe tizzy Acura Ed gronouski was a great sale guy a will like to work with him

Best and most trusted service always. My breaks were making a noise and the team corrected it for me. They also got me In last minute thank you

Great customer service. really thorough sales associate about the car. not pushy and explained the benefits of each financing option leasing versus finance. speedy service

I absolutely loved my Acura TLX, but I will never buy/lease another Acura from Joe Rizza. The first bad impression, the salesperson, Gerald Dumas, did not give me the time of day!! He talked down to me when it came to pricing, like I couldn't afford it, and he was short with me and my parents. It was so bad I rethought getting an Acura. I went back there and dealt with the Sales Manager directly and told him about my bad experience. With no communication with the salesperson i got a great deal and left with the car I wanted. Returning my lease: HORRIBLE EXPERIENCE. I have never leased a car before so I did not know the process. I went to the dealership to ask questions so I would be prepared and I didnt end up with unexpected charges. I was told once the process started I would have 2 weeks to return the vehicle to Rizza. I called Rizza for more information and a very rude woman in the service dpmt told me to call Acura Financials, I was confused, but she just kept repeating that without providing any additional guidance. I looked up the number for Acura Financials and they informed me that everything the people at Joe Rizza told me was inaccurate, after that it was super easy.

Nice clean friendly environment work was completed fast and efficiently the car wash was deeply appreciated staff seems committed to analyzing and servicing your car

I would like to give Chris more than 5 stars if I can! Chris attention to listen to my concerns is phenomenal. It's a pleasure to come to see Chris in service. Zahraa jody Owner of 12 TL

The dealership is wonderful. We have been buying cars from there for years and will continue to do so. I have to say what we appreciate the most is how nice the service department is especially when dealing with Matt. He is a great and address all our needs and his input is spot on. Seriously we are disappointed if he is not there when we call or come in. We have total confidence in him and he knows the SUV/automobiles.