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Jeremy Franklin Automotive

(1,423 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Wonderful, friendly, professional sales team who all have

Wonderful, friendly, professional sales team who all have experience and knowledge and who helped me buy two cars here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Katherine/kate, thank you so much for the positive review! We're thrilled to hear that our friendly and professional sales team was able to assist you in purchasing not just one, but two vehicles. Your trust and support mean the world to us! If you ever need anything or have questions about your vehicles, don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

They got us into a car really quick with a good deal

They got us into a car really quick with a good deal thank you for your help

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Berkelk78, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thanks again for the recommendation, and have an amazing day!

Kenneth was amazing.

Kenneth was amazing. He made the process painless and easy. We came prepared and everything went smoothly from start to finish. I will be referring friends and family if they ever need their services.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mfisher2069, thank you for your kind words and this wonderful review! We’re so glad to hear that Kenneth provided such a seamless and enjoyable experience for you. He truly takes pride in making the process as smooth and stress-free as possible. We greatly appreciate your trust in us and your referrals—they mean the world to us! If you or anyone you know needs assistance in the future, we’ll be here and ready to help.

I appreciate how they get me in promptly and do the

I appreciate how they get me in promptly and do the repairs efficiently with quality Thank you for all you do

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rosie. Bland, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your kind words! We're delighted to hear that you appreciate our prompt service and quality repairs. It’s always our goal to get you back on the road as quickly and efficiently as possible while ensuring top-notch work. We truly value your trust and support. If you ever need anything, we're here for you! Thank you, and have a fantastic day!

Very knowledgeable, friendly, very helpful staff.

Very knowledgeable, friendly, very helpful staff. They go above and beyond! I highly recommend them to anyone and everyone!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Theronkatys1125, thank you so much for your kind words and glowing recommendation! We're thrilled to hear that you had such a positive experience with our team. At Jeremy Franklin Automotive, we strive to go above and beyond to ensure every customer feels valued and well taken care of. Your feedback means the world to us, and we look forward to serving you again in the future Thank you, and have a fantastic day!

Josh and Juan were both amazing and helped me find the

Josh and Juan were both amazing and helped me find the right car for me

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Bpickman.bp, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for sharing your experience! We're thrilled to hear that Josh and Juan provided exceptional service and helped you find the perfect car. Our team takes pride in making the car-buying process smooth and enjoyable. If you ever need anything else, don’t hesitate to reach out. Enjoy your new ride!

They were able to get me in on short notice and did a

They were able to get me in on short notice and did a great job!!! Very professional

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Greg Goodwin, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for sharing your experience! We're so glad we could accommodate you on short notice and provide professional service. Our team is dedicated to ensuring every visit is smooth and efficient. If you need anything else in the future, don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

They are very friendly, knowledgeable and respectful.

They are very friendly, knowledgeable and respectful. Service department Keeps you informed evry step of the way.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brew2cups, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and service department. Keeping our customers informed and providing friendly, knowledgeable, and respectful service is always our top priority. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Fast and easy process, sales person was freindly and

Fast and easy process, sales person was freindly and accommodating ,would referr to a freind

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Collins.cardrell, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Simply above and beyond is the best description I can

Simply above and beyond is the best description I can give for this great dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jamesrbuesing, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for such an amazing review! "Above and beyond" is exactly what we strive for with every customer. We're thrilled to hear that your experience reflected our commitment to excellence. If you ever need anything in the future, we're here to help. Enjoy your new ride, and we hope to see you again soon! 🚗✨