Reviews
Absolutely amazing experience.
Absolutely amazing experience. The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kuthe, we're happy to hear you had such a positive experience with our team! We’re thrilled to hear that you had such an amazing experience with us. Our goal is to make the process as seamless and enjoyable as possible, and it’s fantastic to know that we succeeded in making it exciting and stress-free for you. We’re grateful for your trust and can’t wait to welcome you back as a repeat customer in the future. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!
They work hard to get you in a car.
They work hard to get you in a car.. I enjoyed working with them most of the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ronalddday7, we are glad we could help! Thank you for your review! We’re so glad to hear that you enjoyed your time working with our team. We understand how important it is to find the right car, and we’re happy we could assist you throughout the process. Your satisfaction means everything to us, and we truly appreciate your trust and patience. If there’s anything else we can help you with, don’t hesitate to reach out. Enjoy your new car, and welcome to the Jeremy Franklin Automotive family!
Prompt service.
Prompt service. I didn't need much this time, so there's not a whole lot to say. They did what I needed them to without issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anonymous, thank you so much for your positive comments about Jeremy Franklin Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The staff was very friendly.
The staff was very friendly. They were able to perform my oil change in under and hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cttrex, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Awesome service, very respectful and courteous.
Awesome service, very respectful and courteous. Also kept me informed of what was going on with my vehicle. And took me in right away when I came in because my airbag light came on . Thank the staff for their understanding to get me in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joancooper418@gmail.com, thank you so much for the positive reviewand for your kind words! We’re delighted to hear that our team was able to get you in right away and keep you informed throughout your visit. Ensuring our customers feel respected and well-informed is a top priority, especially when unexpected issues arise. We’ll be sure to pass along your appreciation to our staff for their prompt and understanding service. Thank you for choosing us, and we’re always here whenever you need assistance!
Me and my son had great experience they made us a great
Me and my son had great experience they made us a great deal very polite and helpful got my son in a brand new car that same day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clee2764, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for taking the time to leave such a wonderful review! We're delighted that you and your son had a great experience with us and that our team could help get him into a brand new car the same day. Providing a smooth and helpful experience is what we aim for, and we're so glad to know we could deliver that for you. Congratulations to your son on his new car, and thank you both for choosing Jeremy Franklin Automotive!
My recent service visit was handled quickly and I was
My recent service visit was handled quickly and I was treated respectfully! The service manager, Cal, was honest and responsive to my questions and concerns about my vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deanna.keller, thank you for sharing your positive experience! We’re thrilled to hear that your service visit was quick and that you felt respected throughout the process. Cal and the rest of our team work hard to ensure that our customers receive honest, responsive, and thorough care, so it’s great to hear that this was reflected in your visit. We appreciate your trust in us and look forward to serving you again in the future!
Took my truck in to get a oil change they couldn’t even
Took my truck in to get a oil change they couldn’t even rotate my tires poor service. I don’t know what type of Mickey Mouse operation you guys are running, but it’s terrible. Something needs to be done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bradfordreeder01, it's upsetting to hear that your experience was anything but stellar.Thank you for your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At Jeremy Franklin Automotive, we aim to provide efficient, high-quality service to every customer. If there was a specific reason we couldn’t rotate your tires during the oil change, such as tire condition or other safety concerns, our team should have explained this clearly. We apologize if this information was not communicated effectively and for any inconvenience caused. We’d be happy to discuss this further and ensure your concerns are addressed, so please reach out to us directly. Thank you for giving us the chance to improve our service.
They are very respectful they treat you with respect and
They are very respectful they treat you with respect and they all are kind love them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Star, thank you so much for your wonderful review! We're thrilled to hear that you felt respected and valued by our team. Our goal is to create a positive experience for every customer, and it means a lot to us that you enjoyed your visit. We truly appreciate your kind words and look forward to welcoming you back anytime you need us. Thank you for being part of the Jeremy Franklin Automotive family!
Quick service and nice staff, who are Willing to answer
Quick service and nice staff, who are Willing to answer questions, and inquire for any other issues.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Iczhou, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our quick service and friendly staff. Our team is always here to help and ensure you have everything you need. We appreciate your feedback and look forward to serving you again soon!