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Jeremy Franklin Automotive

(1,424 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Got me in quick, courteous and professional service

Got me in quick, courteous and professional service manager,tried to s uprise me with a transmission service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Nathanherren, we are delighted we could provide you with a positive experience! Thank you for your feedback! We're glad you appreciated our quick, courteous, and professional service. We're sorry for any surprise regarding the transmission service. Our goal is to ensure that all necessary maintenance is communicated clearly to our customers. If you have any concerns or questions about the service, please feel free to let me know. We're here to ensure you have a positive experience every time you visit.

Excellent service!

Excellent service! Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he was awesome.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Murphellephillips, we're happy to hear you had such a positive experience with our team! Thank you so much for your glowing review! We're thrilled to hear that you received excellent service from our team, and we truly appreciate your kind words. Providing friendly and professional assistance, as well as addressing all your questions, is what we aim for with every customer interaction. We're glad that our service department team member left a positive impression, even if his name slipped your mind. We'll make sure to share your kudos with our entire team. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!

Cal is the best I am very glad that he is back.

Cal is the best I am very glad that he is back. He doesn’t over charge.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! Thank you for taking the time to share your feedback with us! We're thrilled to hear that Cal provided you with exceptional service, and we're just as glad to have him back on our team. Providing fair and transparent pricing is a priority for us, and we're delighted to hear that Cal's service aligns with our commitment to customer satisfaction. We'll be sure to pass along your kind words to Cal and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

This dealership is amazing as far as I'm concerned.

This dealership is amazing as far as I'm concerned. They financing department made a way out of when initially there was none. Profesional and courteous even when we lost our temp tags. They accommodated us with a copy and explained the legality of the situation. I can say, top notch in their industry.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Callacut1, thank you for sharing your positive experience! Thank you so much for your kind words and for choosing our dealership! We're delighted to hear that our financing department went above and beyond to assist you, even when faced with challenges. Providing professional and courteous service is something we strive for, and we're thrilled that we could accommodate you with a solution regarding the temporary tags situation. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have further questions, please don't hesitate to reach out. Thank you again for your support and for recognizing our efforts!

Bien bueno la experiencia q me brindaron las personas del

Bien bueno la experiencia q me brindaron las personas del diller bueno les recomiendo a mi amigos

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Garciariveradaniel00, Gracias por tu reseña positiva! Nos alegra mucho saber que tu experiencia con nuestro concesionario fue excelente. Nuestro equipo siempre se esfuerza por brindar el mejor servicio posible a nuestros clientes. Apreciamos mucho que nos recomiendes a tus amigos. Si necesitas algo más en el futuro, no dudes en contactarnos. Estamos aquí para ayudarte!

Brandon was a great Salesman he got the Job Done like he

Brandon was a great Salesman he got the Job Done like he said he would. Thank you so much Love my new Whip!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Akirac31, we appreciate your positive review! Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with exceptional service and delivered on his promises. It's fantastic to know you're loving your new ride. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new whip, and we look forward to serving you again in the future!

Tyler was extremely pleasant and got my car serviced on

Tyler was extremely pleasant and got my car serviced on time. The mechanic was thorough on the oil change and tire rotation.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Tmperryman, we appreciate your feedback! Thank you for your wonderful review! We're delighted to hear that Tyler provided pleasant and timely service and that our mechanic was thorough with your oil change and tire rotation. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!

Quick easy and fast I would definitely recommend staff

Quick easy and fast I would definitely recommend staff was friendly they got my information and I was in and out

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!

The agent in the service center was courteous and

The agent in the service center was courteous and knowledgeable. I will return for service in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Anonymous, we're happy to hear you had such a positive experience with our team! Thank you for your positive review! We're glad to hear that our service center agent was courteous and knowledgeable. Your trust in our service means a lot to us, and we look forward to assisting you again in the future.

Excellent service top to bottom.

Excellent service top to bottom. Smoothest vehicle transaction I’ve ever experienced. 10 out of 10!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jimmyz, your wonderful feedback and rating mean a lot to us. Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience and that your vehicle transaction went smoothly. A 10 out of 10 is what we aim for! If you need any further assistance, we're here for you.