Reviews
Everything was great got a loaner car to drive while my
Everything was great got a loaner car to drive while my car was being fix.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Timothyaiken52, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very attentive, explained the vehicle and its feature,
Very attentive, explained the vehicle and its feature, very professional and friendly, great service good team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daryltyus, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your positive feedback! We're delighted to hear that you found our team attentive, professional, and friendly. It's wonderful to know that the vehicle features were thoroughly explained and that you received great service. We appreciate your kind words and look forward to serving you again in the future! Thank you, and have a fantastic day!
The entire experience was hassle free and quick.
The entire experience was hassle free and quick. Jacob Pillman made our process enjoyable and he was very knowledgeable. Jacob was personable and friendly with my entire family. I will definitely by from Jeremy Franklin and Jacob Pillman again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tabbyj2014, thank you so much for taking the time to share your experience with us! We are thrilled to hear that your car-buying process at Jeremy Franklin was hassle-free and quick. Jacob Pillman is indeed a valuable member of our team, and we are delighted that he made your experience enjoyable with his knowledge and personable approach. We truly appreciate your kind words and your decision to choose Jeremy Franklin again in the future. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your trust in us. We look forward to serving you and your family again in the future!
Very friendly, straight shooters, and very helpful.
Very friendly, straight shooters, and very helpful. This team helped get me the tires I needed quickly and affordably
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bgamso01, we're happy to hear you had such a positive experience with our team! Thank you for your kind review! We're glad to hear that our team was friendly, straightforward, and helpful in getting you the tires you needed quickly and affordably. Your satisfaction is our top priority, and we’re happy we could assist you. If you need anything else in the future, please don’t hesitate to reach out. Thank you for choosing us!
They are very responsive and responsible, also attentive
They are very responsive and responsible, also attentive to your needs, through the whole service they keep you informed! So that is awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dalimar Arteaga, thank you so much for the positive review and your wonderful feedback! We're thrilled you found our team responsive, responsible, and attentive to your needs. Keeping our customers informed throughout the service process is our top priority, and it's great to know that you appreciated it. Your kind words mean a lot to us, and we're here to assist you with any future needs. Thanks again for taking the time to share your experience! We hope you have a great day!
Prompt attention, no need of long time appointments!
Prompt attention, no need of long time appointments! It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rcastillo1197, thank you for your fantastic review! We're pleased to hear that you received prompt attention and excellent service during your visit. Your feedback is invaluable, and we appreciate your suggestion regarding coffee services. We're always looking for ways to enhance our customer experience and will consider this in the future. Thank you for choosing us, and we look forward to serving you again soon! Best regards, The Jeremy Franklin Mitsubishi Team
It didn’t take long for the oil filter change.
It didn’t take long for the oil filter change. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ross. g, your wonderful feedback and rating mean a lot to us. We're delighted to hear that we could accommodate your rescheduling request and that your oil filter change was completed promptly. Our goal is to provide convenient and efficient service for all our customers. We appreciate your feedback and look forward to serving you again in the future. Thank you, and have a fantastic day!
I purchased my vehicle from Jeremy Franklin Mitsubishi.
I purchased my vehicle from Jeremy Franklin Mitsubishi. Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s willingness to serve. Whether it be grabbing us some water helping me reconnect my phone or just chatting to see how we’re doing. Their customer service is second to none. I highly recommend this business. Thank you all!!! -Amanda
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Park.amanda486, thanks for your praise and kind comments about our team and for your wonderful review! We're thrilled to hear that Chris and Deon made your vehicle purchase experience smooth and enjoyable. It’s great to know that our service team continues to impress you with their dedication and willingness to help, whether it’s providing water, reconnecting your phone, or simply having a friendly chat. Your recommendation means the world to us. We appreciate your continued trust in Jeremy Franklin Mitsubishi and look forward to serving you again in the future.
Good service, but too much time in the waiting room.
Good service, but too much time in the waiting room. I suggest offering a loaner if the service will take more than a couple hours.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mnguccim, thank you for your kind review; we are happy to pass along your comments to the team here at Jeremy Franklin Automotive! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Staff is friendly.
Staff is friendly. The Auto service department has taken care of my issues in a quick and timely manner .
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Aliciatreatcdm.cfpp, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!