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Jeremy Franklin Automotive

(1,426 reviews)
Visit Jeremy Franklin Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2024 state dealer award
View 14 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 230-5271 (877) 230-5271
Used (888) 853-4858 (888) 853-4858
Service (888) 330-4468 (888) 330-4468

Reviews

(1,426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jeremy Franklin Automotive from DealerRater.

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Jacob, was extremely helpful.

Jacob, was extremely helpful. Very thankful for the guys that helped get me rolling in my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the best group of people working here and the

This is the best group of people working here and the service we received from Jesse Hardin was a 10 all across the board. I will definitely come back for all my car needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service that we received was of an elegant eloquence

The service that we received was of an elegant eloquence to be shown to us. The salesman Jacob Pillman was top notch in his help in being able to get our brand new vehicle. He worked effortlessly to make sure we got what we wanted and it was a true blessing at hand. I felt awesome in the way the process went and so did my girlfriend which the car was for. We was on an excellent path of obtaining the vehicle but when the part of insurance came into play, that happy path took another turn. We couldn't get any insurance for a reasonable price, so we then left with our heads and hopes down. About 5 minutes or so, after leaving the lot, we get a call from Jacob telling us to come back because he was able to make a miracle happen for us. We was totally shocked and grateful for what came to us. So I would like to say thank you Jacob and to the rest of the Jeremy Franklin staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jesse was amazing to work with!

Jesse was amazing to work with! He treated us right and helped us find the right car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had vehicle trouble on the way home from church camp

I had vehicle trouble on the way home from church camp with a van full of kids. It was late afternoon on Friday and CJ went above and beyond to quickly and safely get us back on the road. Total class act!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jessie Hardin is great.

Jessie Hardin is great. Answers all of your questions. Knows all about the vehicles front to back. Easy to deal with. Would buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Deon did a great job very professional will refer other

Deon did a great job very professional will refer other to Jeremy Franklin love my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We’ve been a customer for over 15 year.

We’ve been a customer for over 15 year. Jesse Hardin’s been great always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jesse Hardin was my sales associate.

Jesse Hardin was my sales associate. He was great to talk with, listened and got me into a vehicle that met my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They have a friendly staff that are helpful and

They have a friendly staff that are helpful and knowledgeable. Kenneth was great and got me in the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.