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Sterling BMW

(393 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (855) 346-5484 (855) 346-5484
Used (855) 888-0176 (855) 888-0176
Service (855) 357-9272 (855) 357-9272

Reviews

(393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sterling BMW from DealerRater.

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John was amazing, great experience and wonderful team.

John was amazing, great experience and wonderful team. It’s a beautiful location. Everyone there is super knowledgeable and friendly. It was a no pressure car buying Experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Mike Walter!

Great experience with Mike Walter! Friendly, no pressure, reserved car ahead of time for us to drive 2 hours to view the next day. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have been communicating with Vogar Nuenz for the past

I have been communicating with Vogar Nuenz for the past week about an x1. I told him i will be coming down on the weekend to buy the car. He told me down he sold the car on my way down. He did not care nor did the managers of the store. All they said we can let you know anything comes in. DO NOT BUY cars from here or give them any business with them! BE AWARE! STAY AWAY!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman Aaron was great to work with but the

Our salesman Aaron was great to work with but the managers and business office were AWFUL! We purchased the vehicle and they wouldn’t give it to us for 10 days because we wrote a check. A manager named Mike treated us like we were garbage. I expected better from a BMW dealership. It felt like we were at a shady used car dealership and they were just messing with us. I will never purchase a car from them again! Our salesman was super helpful and kind but everything after that was a nightmare. We drove up there for a third time after the check had cleared from our bank and they STILL wouldn’t give us the car. It was so frustrating and it feels like a toxic and dysfunctional environment where they don’t work as a team and don’t give a crap about customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great service.

Great service. Mike was great! Answered all my questions, prices was easy and stress free. Much easier than I thought it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and responsiveness.

Excellent service and responsiveness. Ability to explain all of the latest technology and features. Met my timing needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great sales team effort on the purchase of a beautiful

Great sales team effort on the purchase of a beautiful 2014 black Porsche 911 4S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great dealership to work with.

Great dealership to work with. Sales process was smooth, fast with financing section. Ask for Terry Zwarka- really knowledgeable and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ask for Aisha, she’s the best!

Ask for Aisha, she’s the best! She made my car buying experience so easy and enjoyable. The environment at Sterling BMW is welcoming and everyone was super friendly. I love my new 2023 X5, thank you Aisha!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had been looking for a quality used M5 for about eight

I had been looking for a quality used M5 for about eight or nine months, ran across Vinit at Sterling BMW and he did it get a great job and I bought the vehicle, All is well. Mike Power.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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