Reviews
Sarah Breitbord, my service consultant was terrific.
Sarah Breitbord, my service consultant was terrific. She answered my questions and solved my vehicles problem by having the proper service work performed on my NX350. Sarah had it repaired ahead of schedule because I mentioned that I had a doctors appointment later. She made me feel like a valued customer and not a profit center.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Sarah went above and beyond for you at Lexus of Pembroke Pines. Thank you for sharing your experience with Sarah. We’ll pass along your kind words!
Simon Robles was extremely helpful both in explaining and
Simon Robles was extremely helpful both in explaining and facilitating my lease buy out process. Many thanks to Simon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear Simon made the process smooth and easy. Thank you for choosing Lexus of Pembroke Pines, and we hope to see you again!
Great guy great car awesome customer service and
Great guy great car awesome customer service and experience great team 👍🏾 definitely considering sticking with lexus big fan. Gonzo really gave my family really good customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Albert, thank you for sharing your feedback about Gonzo and our team! We look forward to working with you for years to come at Lexus of Pembroke Pines. Enjoy your new car!
Jose was great.
Jose was great. It was my first time at Pembroke Pines location. He even make sure I got to my Doctor appointment safe that was 5 minutes away. The weather was horrible that day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased that Jose was such a wonderful help during your first visit to Lexus of Pembroke Pines. We’ll be sure to share your appreciation with him!
I only have great things to say about Lexus and my
I only have great things to say about Lexus and my service advisor Jeremy. He goes out of his way to make me feel special. He has been my advisor for many years and I trust his opinion when it comes to my car. I’ve been coming to this Lexus of Pembroke Pines for 20 years!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to have you as a loyal customer for 20 years and we're thrilled to hear that Jeremy goes above and beyond to make you feel special. Thank you for choosing Lexus of Pembroke Pines and sharing your positive feedback!
Yomar was outstanding to work with in our purchase of the
Yomar was outstanding to work with in our purchase of the new car. He was professional, knowledgeable, and communicated well with us so we knew what was going on and what our options were. I would highly recommend working with him and the Pembroke Pines Lexus team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear that Yomar provided such a positive experience! Thank you for choosing Lexus of Pembroke Pines and for your high recommendation. Enjoy your new car!
Jose was exceptional.
Jose was exceptional. He did everything that was needed for service promptly and answered all questions and concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris - We’re so glad to hear you had an exceptional experience with Jose and the rest of our team! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. See you next time!
It was a wonderful experience.
It was a wonderful experience. All involved in the process of buying our car were very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored by your kind words. It is wonderful to hear you had a great experience with our team at Lexus of Pembroke Pines. Enjoy your new car!
Had a fantastic experience at the dealership as always.
Had a fantastic experience at the dealership as always. The staff was professional, welcoming, and made the whole process smooth from start to finish. A special thank you to my service adviser, Jeff who was knowledgeable, attentive, and kept me updated every step of the way. Highly recommend for both sales and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sara, we're delighted to hear about your fantastic experience with Jeff and the team! Thank you for recommending us and for choosing Lexus of Pembroke Pines. See you next time!
Did not live up to agreed pricing and took no
Did not live up to agreed pricing and took no responsibility. At least 6 times I laid out my terms that were agreed upon by salesman. Because I had to travel an hour I wanted to make sure everything was in order. When I got there they changed the pricing. Only when I started walking out did they relent. All in all a horrible exprrience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car