Reviews
⭐️⭐️⭐️⭐️⭐️ A Dream Made Real—Thanks to Zulimar
⭐️⭐️⭐️⭐️⭐️ A Dream Made Real—Thanks to Zulimar Parra We want to extend our deepest thanks to Zulimar Parra at Lexus of Pembroke Pines for her exceptional support in financing our brand-new 2025 Lexus this past August 31. Zulimar accomplished what felt like an impossible deal and turned it into a joyful reality for us. Her dedication, expertise, and unwavering commitment made the entire experience not only seamless but genuinely uplifting. This marks the second vehicle we’ve purchased from Lexus of Pembroke Pines, and once again, we are beyond satisfied with the result. The professionalism and care we received reaffirm why we continue to return. Zulimar Parra is undoubtedly an asset to Lexus—not only is she an outstanding financial expert, but she is also an extraordinary human being. And truly, that is the highest title anyone can hold. Her kindness, integrity, and genuine desire to help others shine through in everything she does. Thank you, Zulimar, for making our dream come true. And thank you, Lexus of Pembroke Pines, for having such remarkable people on your team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this heartwarming review! We're thrilled Zulimar went above and beyond to make your dream a reality. We truly appreciate your continued trust in our team. Congratulations on your new 2025 Lexus, and we look forward to serving you again! -Lexus of Pembroke Pines
This was by far my best car purchasing experience ever.
This was by far my best car purchasing experience ever. I’m recommending this dealer to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Lexus of Pembroke Pines, we are always thankful for positive feedback from our customers. Enjoy your new car!
There was a lack of communication in reference to what is
There was a lack of communication in reference to what is happening with repair of car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Our purchase of a Lexus 350RXh was complicated, involving
Our purchase of a Lexus 350RXh was complicated, involving the trade in of an existing car in New Jersey, as well as personal issues affecting our calendar schedule and ability to travel to Florida. Tom Abraham worked with me over a period of a few months to bring about the sale, making it as easy for us as it could have been. It has been a pleasure to work with him and Lexus of Pembroke Pines.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Lexus 350RXh! We are so thrilled to hear Tom was able to assist you seamlessly throughout the process. Thank you for choosing Lexus of Pembroke Pines and taking the time to share your experience. See you down the road!
⭐️⭐️⭐️⭐️⭐️ Patrick was great to work with.
⭐️⭐️⭐️⭐️⭐️ Patrick was great to work with. He’s not a pushy salesman—he keeps it low-key, listens, and goes straight to the point. The whole process felt honest and easy, and I really appreciated his straightforward approach. Highly recommend Patrick if you want a smooth car-buying experience without any pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for highlighting Patrick's attentive and straightforward service at Lexus of Pembroke Pines. We wish you safe travels and hope to see you again down the road!
Bought a car over the phone and Francesca was wonderful.
Bought a car over the phone and Francesca was wonderful. She made the process extremely smooth and paid attention to every detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing how helpful Francesca was during your purchase. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback!
We discussed my driving needs, and they found me the
We discussed my driving needs, and they found me the perfect car. Wonderful to work with! I would definitely recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to have helped you find the perfect car! We appreciate your recommendation and look forward to future visits. Thanks from all of us here at Lexus of Pembroke Pines!
I HAD A GOOD OVERALL EXPERIENCE.
I HAD A GOOD OVERALL EXPERIENCE... THE ONLY ISSUE I had was that the car I ordered came with a $ 1500 roof rack which I never ordered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your overall positive experience with Lexus of Pembroke Pines. We’re sorry to hear about the roof rack situation. If you have any remaining concerns, please feel free to reach out.
was my complimentary 5k service.
was my complimentary 5k service. timely and friendly. it’s very big and busy there but reasonably efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randal, we are happy to hear our team made your visit a five-star experience! Thank you for choosing Lexus of Pembroke Pines, we appreciate your business!
The experience was great specially with the way Israel
The experience was great specially with the way Israel treated me. He was impeccable! The entire personnel was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We will let Israel know to keep up the great work, Charles! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback on his five-star service. We hope to welcome you back again down the road!