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Lexus of Pembroke Pines

(17,849 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm 10:00am–4:00pm
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 224-5855 (888) 224-5855
Used (888) 881-0395 (888) 881-0395
Service (888) 515-8567 (888) 515-8567

Reviews

(17,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Pembroke Pines from DealerRater.

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Here’s a polished version of your note: ⸻ I had the

Here’s a polished version of your note: ⸻ I had the absolute pleasure of working with Andres Vergara at Lexus of Pembroke Pines. Andres handled everything with the utmost professionalism and care. If you’re in the market for a new or pre-owned vehicle, I highly recommend reaching out to him. His dedication, expertise, and customer-first approach truly made all the difference by Jennifer H

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  • Overall experience 5.0
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Dealer response

Jennifer, thank you for the glowing review! We're thrilled to hear Andres delivered such a professional and dedicated service. We appreciate your recommendation and hope to see you again at Lexus of Pembroke Pines!

I have already purchased 2 Lexus vehicles: a 2021 NX and

I have already purchased 2 Lexus vehicles: a 2021 NX and an RX 500h. I am not new to the Lexus brand, and Pembroke Pines is the first dealership that has treated me this well. I can truly say this experience has been extraordinary. I am very satisfied, and I want to give a special thanks to Zebbie and all the managers for doing an excellent job. I highly recommend anyone considering a Lexus to go and have their own experience at Pembroke Pines Lexus — you won’t regret it.

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Dealer response

Thank you so much for your glowing review and your loyalty to our dealership! We're thrilled to hear that Zebbie and our team made your experience extraordinary. It means a lot to us that you’re satisfied and we greatly appreciate your recommendations. Safe travels in your Lexus NX and RX 500h from all of us at Lexus of Pembroke Pines!

Patrick was exceptional.

Patrick was exceptional. Expert knowledge that was greatly appreciated. GEMA in financing was incredible to work with. She’s beautiful and an expert.

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Dealer response

We're grateful for your feedback, Carol! It's wonderful to know Patrick and Gema provided such excellent service. Thank you for choosing Lexus of Pembroke Pines!

Zebbie made the process run smoothly.

Zebbie made the process run smoothly. Very informative and provided the answers we needed. Highly recommend to seek his assistance with car shopping.

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Dealer response

We're delighted to hear Zebbie made your experience seamless and informative! Thank you for the high recommendation. We hope to welcome you again at Lexus of Pembroke Pines. Enjoy your new car!

I always go to this dealership for purchase and service

I always go to this dealership for purchase and service and have always had great service

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Dealer response

Thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

Lexus dealership was a pleasure to work with and I would

Lexus dealership was a pleasure to work with and I would recommend you visit them for your next vehicle!

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The employees at this dealership are the most

The employees at this dealership are the most knowledgeable and caring people I have had the opportunity to work with in a long time. They made the purchase of our new car very special and easy. Kazi was our sales representative and is very professional and respectful.

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I really appreciate Jeremy Rivera at Lexus of Pembroke

I really appreciate Jeremy Rivera at Lexus of Pembroke Pines. He’s such a down to earth service manager always straightforward, efficient, and kind. His customer service is excellent, and I feel lucky to have him as my service advisor. Having someone honest and dependable really makes a difference when it comes to taking care of my car. Even though I live in Fort Lauderdale and JM Lexus is closer, I choose Pembroke Pines because of the outstanding service Jeremy .

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Consumer response

I really appreciate Jeremy Rivera at Lexus of Pembroke Pines. He’s such a down to earth service manager always straightforward, efficient, and kind. His customer service is excellent, and I feel lucky to have him as my service advisor. Having someone honest and dependable really makes a difference when it comes to taking care of my car. Even though I live in Fort Lauderdale and JM Lexus is closer, I choose Pembroke Pines because of the outstanding service Jeremy provides.

Patrick Hew helped me with the lease of my RX 350.

Patrick Hew helped me with the lease of my RX 350. He is courteous, not pushy, which is something that would turn me off, and very helpful. He responded to my emails and calls immediately. I'm very happy to have worked with him. The dealership in Pembroke Pines, FL is welcoming, the restrooms extremely clean and It was a pleasure to get my car there.

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Alway attentive.

Alway attentive. Great service as always . That’s why I had been customer since 2006 which is 19 years with Lexus .

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