Reviews
I love Lexus of Pembroke Pines!
I love Lexus of Pembroke Pines! Service is always quick and efficient and the staff goes above and beyond to make sure you have everything comfortably taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review and rating, Anna! We're thrilled you have enjoyed working with our team here at Lexus of Pembroke Pines. We thank you for your loyalty and support and we look forward to seeing you next time!
The lexus at pembroke pines gave me an amazing warm
The lexus at pembroke pines gave me an amazing warm welcome and an experience to never forget. Mario Padron and Boris the financial analyst helped me through the whole buying process. I hope the dealership recognizes their hard work and effort because it was beyond amazing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent rating and review! We're delighted that you enjoyed working with Mario, Boris, and our team here at Lexus of Pembroke Pines. We will be sure to pass your kind words along to the rest of our crew. Safe driving in your new vehicle!
The professionalism of the staff always meets my high
The professionalism of the staff always meets my high expectations. I am always greeted and offered assistance by Lexus staff. Mario is my sales go-to guy’ he so friendly and always helpful when I have questions. Also, I love how neat and organize the dealership is.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ty, we are delighted that you have had such positive experiences with Mario and the team! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. We look forward to working with you again down the road!
I had an appointment time of 12:30 and my vehicle wasn't
I had an appointment time of 12:30 and my vehicle wasn't started on over an hour later.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jeff - I want to apologize for the delay. This wasn't the experience we wanted for you and I'm sorry for any inconvenience caused. I will share your feedback with my team, and I hope we have the chance to deliver five-star service in the future. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332
I enjoyed Working With Nicholas.
I enjoyed Working With Nicholas. He is polite and professional, the deal was quick and efficient Oren Sharabi
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad you had a pleasant time working with Nicholas. Thank you for your 5-star review, and we hope to see you again at Lexus of Pembroke Pines, Oren!
I've met Kristina Rojas at Hialeah Senior High School
I've met Kristina Rojas at Hialeah Senior High School also would like to bring my mom and dad here for their next car lease they gonna do. If you see her she's sweet. Gabriel Del Nodal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gabriel, Thank you so much for giving Kristina such a lovely shoutout. It means a lot that you can always trust her to keep your best interests in mind. We hope to see you and your family at Lexus of Pembroke Pines again next time!
I love Lexus of Pembroke Pines, they were very busy when
I love Lexus of Pembroke Pines, they were very busy when I went in for my Service Appointment but still managed to get me in and out under the promised! Julio was a pleasure to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for this great review and rating! We're delighted we could provide a timely and efficient experience. We appreciate your support of us here at Lexus of Pembroke Pines and we will be sure to pass your kind words along to Julio.
John's good, courteous and kind treatment is always a
John's good, courteous and kind treatment is always a constant. He always knows when the car needs a particular service and always gives the best and most genuine advice to tackle any problem the car has.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the many kind words about John! We are thrilled that you can trust him to take excellent care of you and your vehicle. Have a great week! - Lexus of Pembroke Pines team
Julio Arango excellent attention, always very attentive,
Julio Arango excellent attention, always very attentive, and gets to the point of actually helping you find the right vehicle for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review is everything we hope to see, Miguel! We're delighted Julio has consistently delivered direct, professional assistance that has helped find the best vehicle for you. Lexus of Pembroke Pines is honored to have earned your confidence and we look forward to working with you again!
Julio Arango Una atención, dedicada, detallada, con
Julio Arango Una atención, dedicada, detallada, con paciencia, y sobre todo siempre haciéndome saber y entender que el dueño del vehículo, y quien lo disfrutaría sería yo. Recomendable 100% la experiencia de comprar en Lexus y más el conducir uno de sus increíbles vehículos. Y gracias a Julio por ayudarme a cumplirlo.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Estamos encantados oír que Julio le ofreció una experiencia de compra tan gratificante y exitosa! Gracias por compartir y por poner su confianza en el equipo de Lexus of Pembroke Pines - le deseamos muchas millas seguras y felices adelante! Cuídese!