Piazza Mazda of West Chester

I recently purchased a 2014 Mazda6 GT w/tech package from Piazza Mazda. I was ready to purchase a "compromise" car from a different dealer when Chris called me and said he could get the car I wanted, in my first choice of colors, for $500 less than the other dealer was charging. It was a great buying experience and I will not hesitate to return for future purchases.

This was the best experience I ever had buying a car. It is also the first time I didn't have a trade in. I told Bob & Kevin what I wanted and they gave me a fair price and .9 % financing. I also received a $500 discount because we owned a Hyundai Tucson. We checked tru car & consumer reports for good pricing information and Piazza beat the prices listed on those web sites. There was no bull crap when I came in to sign the papers with Mike. Everything was on the up & up. Plus I got a great car, the Mazda 6 grand touring edition. The car has a great ride and it looks great. Thanks for everything.

John Pinkerton was our sales associate and we had a great car buying experience. He was not pushy and we were very happy to have purchased our mazda3. The process was quick and stress free.

Did some homework on the CX5, and went through some internet "car pricing" avenues to see what I could expect for the real pricing of the car. Decided to go one night to Piazza Mazda to check out some information I couldn't find on the internet. Chris Angelone was the person who did internet sales, so he took my questions. Only an hour before the dealership closed, and he wasn't in a hurry. He answered my questions, and let me take the car for a test drive. Answered more questions, and asked me what I wanted to do about the car. I was sold, and proceeded to work on the pricing of the car. After the showing me the price for the CX5, we worked on the price of the trade-in. By this time, it was closing time, but he didn't seem to be in a hurry to leave, so we finished discussing the price of the trade-in. I came back 2 days later to pick up my brand new CX5, he showed to the parts pickup place, bought some accessories and left. Was a wonderful experience, and I would like the thank Chris for the professionalism shown to me during that time. I would like to bring up something that does bug me, it happened 2 yrs ago when my wife bought a car and two weeks ago when I was looking. When someone is looking for information on a car, not going to buy that day, It is still a potential sale. We should be due the same courtesy as if we are buying a car that day. Extent us the same courtesy please, even give us your card.

It was a pleasure doing business with Piazza Mazda! I requested pricing through the internet and Chris Angelone, the Internet Sales Manager got back to me with pricing in only 10 minutes. When I went to see Chris, he worked hard to find the vehicle I wanted in terms of options and color. I was then offered a test drive of the vehicle. We finalized the deal in a matter of minutes with Chris being truthful in his answers, never pressuring me for the sale. Once the sale was made, Lee Levy handled the paperwork. Lee was quite thorough, yet we got through the paperwork quickly. While the paperwork was being done, the Service Dept. put on a couple of accessories - nice job and fast. Chris then walked me out to the well detailed new vehicle and thoroughly went over the operation of the vehicle. Chris even set-up my phone with the vehicle's Bluetooth system. In summary - Honest - No Pressure - Thorough.

It was pleasure doing business with Piazza Mazda in West Chester, PA. I requested pricing through the internet and Chris Angelone, the Internet Sales Manager got back to me with pricing in only 10 minutes. When I went to see Chris, he worked hard to find the vehicle I wanted in terms of options and color. I was then offered a drive of the vehicle. We finalized the deal in a matter of minutes with Chris being truthful in his answers, never pressuring me for the sale. Once the sale was made, Lee Levy handled the paperwork. Lee was quite thorough, yet we got through the paperwork quickly. While the paperwork was being done, the Service Dept. put on a couple of accessories - nice job and fast. Chris then walked me out to the well detailed new vehicle and thoroughly went over the operation of the vehicle. Chris even set-up my phone with the vehicles Bluetooth system. In summary - Honest - No Pressure - Thorough.

I communicated with several area dealers during my search for a new Mazda 3, and found Chris Angelone at Piazza to be extremely prompt, detailed, and accurate over email. His e-quote was also very competitive. When I visited the dealership in person, Phil Saraceni was extremely easy to work with in discussing the vehicle I was considering and in finalizing the deal. There was no time wasting, just an efficient and professional conversation. I arranged my own financing, and every step of the process between making the deal and final delivery of my vehicle was seamless, thanks to Phil's attention to details and prompt communication. I will certainly recommend Piazza to others based on my experience.

I communicated with several area dealers during my search for a new Mazda 3, and found Chris Angelone at Piazza to be extremely prompt, detailed, and accurate over email. His e-quote was also very competitive. When I visited the dealership in person, Phil Saraceni was extremely easy to work with in discussing the vehicle I was considering and in finalizing the deal. There was no time wasting, just an efficient and professional conversation. I arranged my own financing, and every step of the process between making the deal and final delivery of my vehicle was seamless, thanks to Phil's attention to details and prompt communication. I will certainly recommend Piazza to others based on my experience.

From the beginning, the sales team here didn't seem to want to make the sale. They were abrasive throughout the process, aggressive, and generally unkind. On the phone, the sales manager John actually yelled within 30 seconds of getting on the phone with me. Their customer service is deplorable, and they act like they are doing you a favor by "selling" you a car. Steer clear!

Kevin Chan was a professional from the door. It was a pleasure to work with him and he made me feel comfortable purchasing from Piazza Mazda. The team is very interested in keeping your business.