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Universal Hyundai

(4,345 reviews)
Visit Universal Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–8:00pm
Sunday 11:00am–7:00pm Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (407) 329-4912 (407) 329-4912
Used (407) 329-4931 (407) 329-4931
Service (321) 234-9401 (321) 234-9401

Reviews

(4,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Hyundai from DealerRater.

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Darling was able to get me the car I want all the way

Darling was able to get me the car I want all the way from Daytona, I’m so happy with my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Thank you so much Darling for all your help!

Thank you so much Darling for all your help! She is amazing!! Got me a great deal on the car I Love!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

la Atención, el conocimiento la amabilidad del señor

la Atención, el conocimiento la amabilidad del señor DISLA, ejecutivo que nos brindo toda la informacion que nos ayudo a tomar la mejor decisión de la compra de los dos vehículos en esta entidad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

The team was awesome they assisted me in the best way

The team was awesome they assisted me in the best way possible easy my processed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

I was speaking with Andres about a car that I was

I was speaking with Andres about a car that I was interested in. I asked him to send me a video and let me know if the car had a smoke smell to it. He said no the car was in great condition so I came to see it the next day. As soon as I opened the car it had a strong smoke smell and even had a burn mark on the driver side door panel. Go to another dealership, this one sucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for bringing this to our attention, Larua, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

hola soy luisa valero y estoy muy contenta con mi compra

hola soy luisa valero y estoy muy contenta con mi compra gracias al equipo de universal hyundai todo se pudo hacer posible Raymundo jorge mi vendedor estuvo muy bien y Finanzas estoy muy contenta sobre mi negocio y mi nueva Kona 2025

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Hola Soy Idalia Aviles y puedo decir que todo fue

Hola Soy Idalia Aviles y puedo decir que todo fue Excelente todo muy Rapido Muy contenta con mi nueva Tucson Gracias universal Hyundai y mi Vendedor que me ayudo muchisimo Gracias.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

hola mi nombre es Gustavo Estrella estoy agradecido del

hola mi nombre es Gustavo Estrella estoy agradecido del trato que recibi en universal hyundai me ayudaron muchisimo con mi compra y la verdad pude resolver mi situacion ahora tengo mi Elantra para trabajar Gracias Ray Jorge

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

hola soy luisa Valero estaba buscando un vehiculo para

hola soy luisa Valero estaba buscando un vehiculo para bajar mi pago pero me gusto el Kona 2025 me hicieron un buen deal y a mi madre tambien estoy super contenta gracias a raymundo jorge mi vendedor y universal hyundai por la ayuda y profecionalismo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Amazing sales Team, Omar was attentive and extremely

Amazing sales Team, Omar was attentive and extremely kind. All other associates were as kind as Omar. Definitely worth coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com