Reviews
Big big thanks to the team at Universal Genesis for all
Big big thanks to the team at Universal Genesis for all of their help getting us a great lease on a new g70 . Special shout out to Nick Gomez- thanks for being an awesome sales guy and getting that registration to us literally over night! Ramces Rivera - thanks for making the finance process smooth easy and stress free , Alfonso Scurry- Amigo, you're the man! And Jose Cepada - thank you for going above and beyond our expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Highly recommend this dealership to everyone, specially
Highly recommend this dealership to everyone, specially Gilberto and Raul. Thank you so much to everyone who helped me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Absolutely terrible service department!
Absolutely terrible service department! Don't respond or communicate with customers as promised. We have been waiting for months for a response from Andres regarding our repairs. Contacted the leadership team and they also are not helpful or responsive. We purchased the car believing in the services related to being a Genesis dealer and they have not lived up to the expectations. Truly disappointing.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gina Nava Reputation Manager gnava1@universalhyundai.com
Carlos and Cesar are both great people and they have been
Carlos and Cesar are both great people and they have been very helpful and supportive in helping us get another vehicle and staying with the Hyundai family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Professional, attentive and knowledgeable service.
Professional, attentive and knowledgeable service. Will buy again from here! Appreciate the patience in helping us find the right vehicle for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
From start to finish just a fantastic experience, oh, and
From start to finish just a fantastic experience, oh, and a great deal on top of the treatment! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Andrés es un gran ser humano, se coloca en el lugar del
Andrés es un gran ser humano, se coloca en el lugar del comprador es un gran vendedor
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
The guys at Genesis always treat me with VIP
The guys at Genesis always treat me with VIP status,making sure I have the best interest rate along with making sure I get what I want. Nick Gomez is an amazing representative for Genesis. I am happy with my purchase and I look forward to telling my friends about this dealership as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
The guys at Genesis always treat me with VIP
The guys at Genesis always treat me with VIP status,making sure I have the best interest rate along with making sure I get what I want. Nick Gomez is an amazing representative for Genesis. I am happy with my purchase and I look forward to telling my friends about this dealership as well!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com
Awesome service.
Awesome service. Carlos was a pleasure to work with when choosing a new car. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com