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Universal Hyundai

(4,351 reviews)
Visit Universal Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–8:00pm
Sunday 11:00am–7:00pm Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (407) 329-4912 (407) 329-4912
Used (407) 329-4931 (407) 329-4931
Service (321) 234-9401 (321) 234-9401

Reviews

(4,351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Hyundai from DealerRater.

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Outstanding Experience!!

Jinny was very caring and listened to my needs. She took very good care of me and my family during the whole purchasing experienc good care of me and my family during the whole buying experience. Everyone at Universal Hyundai was outstanding!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad to know that Ginny went above and beyond! Thank you for sharing!

Review

Great service! Honest, up front and took the time to find the right car! I would recommend this dealership to anyone who is looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good servive

Very good salesman . Very patient and he knew what he was doing. Got the color car that I wanted and at a fair price with exactly the monthly payment that I went there for.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review!

Excellent service

This is our second time buying from Universal Hyundai and Ron Thomas. The team is friendly, helpful, and Ron really listens to what we're looking for. We couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing, yes Ron is great, ill pass it on. Welcome to the Hyundai family!

Wonderful experience at Universal Hyundai Orlando

We had a wonderful experience leasing a Hyundai Sonata at Universal Hyundai Orlando. The service was excellent in all aspects. The personnel was extremely helpful , attentive , courteous, friendly and professional. The vehicle was delivered impeccably and timely. Definitely a place with good vibes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this detail experience, It makes us feel good knowing that our customers had a great experience, Welcome to the Hyundai Family!

Great service

I Recieved excellent customer service care. Everyone was interested in helping us meet our need. Very pleased with this dealership. Would definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this kind review!

Excellent

I purchased a brand new Hyundai Elantra with the help of Robert Stumpf. He made the car buying experience very smooth. He was extremely friendly and took time to show me all of the car's features, as well as spoke to me in a straightforward manner in regards to financing the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great

Had a great time there people showed me everything about the car and what other cars I could get and the difference in price r that was available for me to take home the way I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great review, thank you!

Good service

Great costumer service. I will come back to purchase another car later. Nice cars a good price. It is my 4 time buying car with universal Hyundai and so far I have a Great experience

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing!

Great Customer Service

I had an extraordinary experience at the dealer. The salesperson understood my needs and answered all my questions. He was very kind and patient. I am very happy with my new Santa Fe. Thanks to Teodoro and all the staff at Universal Hyundai. I will return in a few years and look forward to another great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this awesome review!