Reviews
Hyundai Tucson 2017
This is our 4th vehicle from this dealership and we would only buy from here! The sales staff is friendly and knowledgeable. We were able to purchase our car in no time thanks to Felix and Eric! Ask for Eric R. In sales when you go see Universal Hyundai - he is the best. The Hyundai product is so safe and reliable you will not be sorry!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
We are ecstatic to hear that you had a great experience and that Eric was very helpful and knowledgeable through out the whole car buying process. We are here for you don't hesitate to call! Congratulations!
New Car Purchase
Everyone was very professional and courteous. Definitely recommend this dealership I do not remember who did our financing to select as an employee we worked with but he was very informative and professional as was Miguel
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience, Would Recommend
I just traded out my car, and thank God I did with Universal Hyundai. I met Teodoro who works at a Universal Hyundai and as we were test driving a mini van, he was able to make me feel comfortable about the deal and with the car, making sure I had no worries. Definitely would recommend, and I suggest asking for him if you're there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people and great service
Very professional service and helpful staff, found the car I liked and Thor was great in sales to help me out. Highly recommend the dealership and great selections
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
satisfied customer
Our sales consultant Alex Ramos was very helpful and patient. He was able to answer all of our many questions. The finance consultant Chris Keller was equally helpful and very thorough in explaining all the paperwork and warranties available. Kudoes to them and Univeral Hyundai. We love our new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
A little slow to get out but it might have to do with the constant influx of people. We love the car just wish the process wasn't so long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very happy
Thank you Daniel Santos for all the help, Kindness and patients. We are very happy with our new car and we will for sure recommended you to our friends. Thanks again !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Dealership
My experience with Universal Hyundai was beyond satisfactory! It was an easy, efficient experience that I would recommend to anyone. I am nothing but pleased with my experience at Universal Hyundai.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
I leased my first car from Carlos villamil and was satisfied with the whole experience.I came back to trade and had a great experience with Daniel Santos and will be back in three years .. hopefully Daniel will be there Lol ... thank you .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I was very conflicted about my choice of option packages, interior/exterior colors, etc. Carlos was extremely patient, understanding and knowledgeable. It took some time, but I feel like I ended up with the perfect vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car