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Universal Hyundai

(4,345 reviews)
Visit Universal Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–8:00pm
Sunday 11:00am–7:00pm Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (407) 329-4912 (407) 329-4912
Used (407) 329-4931 (407) 329-4931
Service (321) 234-9401 (321) 234-9401

Reviews

(4,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Hyundai from DealerRater.

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Hyundai Tucson 2017

This is our 4th vehicle from this dealership and we would only buy from here! The sales staff is friendly and knowledgeable. We were able to purchase our car in no time thanks to Felix and Eric! Ask for Eric R. In sales when you go see Universal Hyundai - he is the best. The Hyundai product is so safe and reliable you will not be sorry!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are ecstatic to hear that you had a great experience and that Eric was very helpful and knowledgeable through out the whole car buying process. We are here for you don't hesitate to call! Congratulations!

New Car Purchase

Everyone was very professional and courteous. Definitely recommend this dealership I do not remember who did our financing to select as an employee we worked with but he was very informative and professional as was Miguel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience, Would Recommend

I just traded out my car, and thank God I did with Universal Hyundai. I met Teodoro who works at a Universal Hyundai and as we were test driving a mini van, he was able to make me feel comfortable about the deal and with the car, making sure I had no worries. Definitely would recommend, and I suggest asking for him if you're there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great people and great service

Very professional service and helpful staff, found the car I liked and Thor was great in sales to help me out. Highly recommend the dealership and great selections

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

satisfied customer

Our sales consultant Alex Ramos was very helpful and patient. He was able to answer all of our many questions. The finance consultant Chris Keller was equally helpful and very thorough in explaining all the paperwork and warranties available. Kudoes to them and Univeral Hyundai. We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

A little slow to get out but it might have to do with the constant influx of people. We love the car just wish the process wasn't so long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy

Thank you Daniel Santos for all the help, Kindness and patients. We are very happy with our new car and we will for sure recommended you to our friends. Thanks again !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Dealership

My experience with Universal Hyundai was beyond satisfactory! It was an easy, efficient experience that I would recommend to anyone. I am nothing but pleased with my experience at Universal Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

I leased my first car from Carlos villamil and was satisfied with the whole experience.I came back to trade and had a great experience with Daniel Santos and will be back in three years .. hopefully Daniel will be there Lol ... thank you .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I was very conflicted about my choice of option packages, interior/exterior colors, etc. Carlos was extremely patient, understanding and knowledgeable. It took some time, but I feel like I ended up with the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.