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Universal Hyundai

(4,369 reviews)
Visit Universal Hyundai
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 7:00am–8:00pm
Sunday 11:00am–7:00pm Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 882-4601 (888) 882-4601
Used (888) 882-3450 (888) 882-3450
Service (888) 883-1052 (888) 883-1052

Reviews

(4,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Hyundai from DealerRater.

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Great services.

Great services. Thank you Chems, we came twice to the dealer and he help us a lot, no matter the time, we were the last one at the dealership. I'll recomend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Ethan and hector were amazing, very helpful I will

Ethan and hector were amazing, very helpful I will definitely come back again I had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Alexa, thank you for sharing your experience with us! We're happy to hear it went well, Ethan, Hector, and our team, and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Isaiah Arce went out of his way to make sure that

Isaiah Arce went out of his way to make sure that everything with the car we purchased was satisfactory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Universal Hyundai! Please let Isaiah and our team know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Brandon was such a pleasure to work with.

Brandon was such a pleasure to work with. Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Brandon here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Working with Mohammed Khan was simple and non pressured.

Working with Mohammed Khan was simple and non pressured. He did a great job finding the vehicle that fit our needs. His follow up after the sale has been excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Universal Hyundai! Please let Mohammed and our team know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

The service was very good, the way we were treated was

The service was very good, the way we were treated was very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in our favor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Was very easy to work a deal in Universal Hyundai, my

Was very easy to work a deal in Universal Hyundai, my salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos Roman and Mr. Zapata.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

My family and I have purchased at least 12 new cars & 2

My family and I have purchased at least 12 new cars & 2 preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned cars Cesar became our new car salesman. We are always well taken care of by Adam & Cesar. This visit we were introduced to Carlos. Carlos is our go to person when we want to purchase a pre owned car. Maybe when our grand daughter is ready for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Tremenda atencion y flexibilidad al momento de negociar

Tremenda atencion y flexibilidad al momento de negociar El veiculo me senti muy comodo con el vendedor y nos ayudo a encontrar lo que buscavamo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

As stated previously, Charles was excellent, courteous

As stated previously, Charles was excellent, courteous ,and respectful. All team members were helpful and caring

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com